" Hotel Reception & Reservation"

Short course

Online

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£ 10 VAT inc.

Description

  • Type

    Short course

  • Methodology

    Online

  • Start date

    Different dates available

CPD & IPHM Certified - MCQ Exam & Tutor Support

"This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality, non-regulated provision and training programmes across a wide range of industries.

This extensive Hotel Reception & Reservation course has been designed to equip you with the essential knowledge and skills needed to become an expert hotel receptionist and will give you all the practical knowledge & credentials that you need to excel in your new role.

If you are aspiring to start your career as a hotel receptionist or you just want to boost your knowledge and skills on hotel reception, but don’t know where to start, then this Hotel Reception & Reservation course will set you up with the appropriate skills and expertise needed to take your professionalism to the next level.

This comprehensive Hotel Reception & Reservation course will give you all the necessary skills and a valuable insight into hotel reception to boost your career in this field and possibilities, by getting the essential skills and knowledge you’ll need from this Hotel Reception & Reservation course. There are always new skills to learn and new knowledge to accumulate when you work as a hotel receptionist, this Hotel Reception & Reservation course will fully prepare you to embrace all of the essentials skills and knowledge in this field.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

"This comprehensive course is ideal for anyone who is looking to improve their skills and move on to more challenging roles in this sector. Completion of the course will prove your learning potential and provide the impetus to boost their career into whatever direction they choose but gaining an up-to-date perspective of everything involving hotel reception.

The course will provide both established professionals and relative newcomers to hotel reception with some real advantages, earning extensive knowledge and acquiring new skills which will make any candidate’s CV stand out in a crowded marketplace."

Doble Titulación Expedida por EUROINNOVA BUSINESS SCHOOL y Avalada por la Escuela Superior de Cualificaciones Profesionales

"Endorsed Certificate from Quality Licence Scheme

On successful completion of the course assessment, you will be eligible to obtain the Hotel Reception & Reservation Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality, non-regulated provision and training programmes across a wide range of industries. This will provide you with a competitive edge in your career, developing you as a standout candidate among all other applicants and employees. There is a Quality Licence Scheme endorsement fee to gain an endorsed certificate which is £75.

Certificate of Achievement from Knowledge Door

On completion of the course, you will be eligible to obtain the certificate of achievement from Knowledge Door to evidence your new skill and accomplishment, as well as your knowledge and skill set. The certificate of achievement is available in PDF format, at the cost of £12, or a hard copy can be sent via post at the cost of £35."

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Reviews

This centre's achievements

2021

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 2 years

Subjects

  • Quality Training
  • Quality
  • Receptionist
  • Hotel reception
  • Managerial skills

Course programme

"Module 01: Introduction Introduction Module 02: How to Converse with Customers? How to Converse with Customers? Module 03: Rules of Email Etiquette Rules of Email Etiquette Module 04: Rules of Grooming and Dress Code Rules of Grooming and Dress Code Module 05: Rules of Telephone Etiquette Rules of Telephone Etiquette Module 06: Relationship with Customers Relationship with Customers Module 07: Building Rapport with Customers Building Rapport with Customers Module 08: Roles and Responsibilities Roles and Responsibilities Module 09: What is Up Selling? What is Up Selling? Module 10: What is Cross Selling? What is Cross Selling? Module 11: Identify the Steps for Selling Identify the Steps for Selling Module 12: Factors Influencing Buying Decision Factors Influencing Buying Decision Module 13: Customer Buying Objections Customer Buying Objections Module 14: Assertive as Reception Assistant Assertive as Reception Assistant Module 15: Handling Customers Complaints Handling Customers Complaints Module 16: Tips for Success as a HR Assistant Tips for Success as a HR Assistant"

Additional information

If you need any further assistance please contact us at help@knowledgedoor.co.uk we are always here to assist you. Wish you good luck.

" Hotel Reception & Reservation"

£ 10 VAT inc.