Hotel Reservations Agent & Opera PMS Hotel Software 7 Weekends Course - Accredited

5.0
2 reviews
  • A big thank you for the Reception Academy Team for everything that they done for us in that 4 weeks especially to Pierre our lovely and funny teacher.I got a receptionist job in Dukes Hotel . It was the best choice I've ever made.Everyone was so useful and proficient.
    |
  • Only in duration of two weeks I had a great experience in Reception Academy. English Hospitality Course gave me bunches of certainty with speaking, We had a fabulous time with Nathalie Deline-Mullis who always answer all inquiries and help with whatever we needed.
    |

Short course

In City of London

Save 10%
£ 809 VAT inc.

Description

  • Type

    Short course

  • Level

    Beginner

  • Location

    City of london

  • Class hours

    80h

  • Duration

    9 Weeks

  • Start date

    January

Practical and hands on use of Opera PMS Software

Start your new Hotel Career from as little as £49.96 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.

This specific classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Reservations Agent, ultimately leading to employment in one of our many partner hotels.

This Hotel Reservations Agent & Opera PMS Hotel Software course is endorsed by the Institute of Hospitality (IOH) for its quality, innovation and industry specific modules tailored to the needs of leading hotels around the world.

Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!

This nine (9) weekend course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.

Facilities

Location

Start date

City of London (London)
See map
Coppergate House, 16 Brune Street, E1 7NJ

Start date

JanuaryEnrolment now open

About this course

During seven weekends you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.

To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.

Certification of Completion

Upon completion of the course a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partnered hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.

As a result of our extensive hotel connections, hospitality network and close collaboration with our partnered hotels over 95% of all our students are able to secure employment within a very short period of time upon course completion.

This unique and interactive Hotel Reservations Agent

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Reviews

5.0
  • A big thank you for the Reception Academy Team for everything that they done for us in that 4 weeks especially to Pierre our lovely and funny teacher.I got a receptionist job in Dukes Hotel . It was the best choice I've ever made.Everyone was so useful and proficient.
    |
  • Only in duration of two weeks I had a great experience in Reception Academy. English Hospitality Course gave me bunches of certainty with speaking, We had a fabulous time with Nathalie Deline-Mullis who always answer all inquiries and help with whatever we needed.
    |
100%
4.8
excellent

Course rating

Recommended

Centre rating

Kitti Csaplar

5.0
06/06/2018
What I would highlight: A big thank you for the Reception Academy Team for everything that they done for us in that 4 weeks especially to Pierre our lovely and funny teacher.I got a receptionist job in Dukes Hotel . It was the best choice I've ever made.Everyone was so useful and proficient.
What could be improved: -
Would you recommend this course?: Yes

Ivana Karcolova

5.0
10/03/2018
What I would highlight: Only in duration of two weeks I had a great experience in Reception Academy. English Hospitality Course gave me bunches of certainty with speaking, We had a fabulous time with Nathalie Deline-Mullis who always answer all inquiries and help with whatever we needed.
What could be improved: -
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 14 years

Subjects

  • Accredited
  • Industry
  • Telephone Skills
  • Hospitality
  • Customer Service
  • Sales Techniques
  • Sales Strategy
  • Payment policies
  • Multiple Bookings
  • Booking procedures
  • Up-selling tecniques
  • Group bookings
  • Cancellation policies
  • Market codes
  • Reservations Agent
  • Opera PMS

Teachers and trainers (1)

TBC TBC

TBC TBC

Trainer

Course programme

Course Material covered:
  • Processing bookings via phone
  • Group/multiple bookings
  • Booking from allocation
  • 3rd party payment requirements
  • Processing of pre-paid and deposit rates
  • Arrival checks, follow up and chasing payment guarantee
  • Rate structure and cancellation policies
  • Up-Selling services
  • Understanding of market codes, source and channels
  • Basic understanding of global distribution systems and Opera PMS options
  • Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
  • Setting up of routing and sharer
  • Room type balancing
  • Processing day use bookings
  • Pay master accounts
  • Essential billing instruction
Inclusive of the price:
  • Certificate of completion for “Hotel Reservations Agent”
  • Hotel specific Reception Academy CV
  • Profile photograph to be attached to CV
  • Individual profile on the Reception Academy website, which is accessible to over 500 hotels
  • Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
  • Reception Academy stationery
  • Tea & Coffee

Hotel Reservations Agent & Opera PMS Hotel Software 7 Weekends Course - Accredited

£ 809 VAT inc.