Hotel Reservations Agent & Opera PMS Hotel Software 7 Weekends Course - Accredited
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A big thank you for the Reception Academy Team for everything that they done for us in that 4 weeks especially to Pierre our lovely and funny teacher.I got a receptionist job in Dukes Hotel . It was the best choice I've ever made.Everyone was so useful and proficient.
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Only in duration of two weeks I had a great experience in Reception Academy. English Hospitality Course gave me bunches of certainty with speaking, We had a fabulous time with Nathalie Deline-Mullis who always answer all inquiries and help with whatever we needed.
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Short course
In City of London
Description
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Type
Short course
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Level
Beginner
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Location
City of london
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Class hours
80h
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Duration
9 Weeks
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Start date
January
Start your new Hotel Career from as little as £49.96 a month. Easy Repayment Plan available for this course. Get in touch with us if you are interested in this option and wish to find out more.
This specific classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Reservations Agent, ultimately leading to employment in one of our many partner hotels.
This Hotel Reservations Agent & Opera PMS Hotel Software course is endorsed by the Institute of Hospitality (IOH) for its quality, innovation and industry specific modules tailored to the needs of leading hotels around the world.
Do you want to work in the hospitality field? Are you in need of a career change? Reception Academy offers this Hotel Reservations Agent course!
This nine (9) weekend course combines essential theory with practical exercises that will give you the knowledge and the skills to work in Reservations Department of any major Hotel in the world.
Facilities
Location
Start date
Start date
About this course
During seven weekends you will develop and acquire the knowledge and practice needed to work as a Hotel Reservation Agent. If you have any questions or doubts, ask for more information through Emagister's website.
To participate in this course we suggest the applicants have conversational level of English. Those applicants who do no have a conversational level of English are advised to complete our Hospitality English Language course.
Certification of Completion
Upon completion of the course a profile is created on our website for each graduate consisting of their CV, a professional photograph, contact details and their preferences for employment. Our partnered hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.
As a result of our extensive hotel connections, hospitality network and close collaboration with our partnered hotels over 95% of all our students are able to secure employment within a very short period of time upon course completion.
This unique and interactive Hotel Reservations Agent
Reviews
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A big thank you for the Reception Academy Team for everything that they done for us in that 4 weeks especially to Pierre our lovely and funny teacher.I got a receptionist job in Dukes Hotel . It was the best choice I've ever made.Everyone was so useful and proficient.
← | →
-
Only in duration of two weeks I had a great experience in Reception Academy. English Hospitality Course gave me bunches of certainty with speaking, We had a fabulous time with Nathalie Deline-Mullis who always answer all inquiries and help with whatever we needed.
← | →
Course rating
Recommended
Centre rating
Kitti Csaplar
Ivana Karcolova
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 14 years
Subjects
- Accredited
- Industry
- Telephone Skills
- Hospitality
- Customer Service
- Sales Techniques
- Sales Strategy
- Payment policies
- Multiple Bookings
- Booking procedures
- Up-selling tecniques
- Group bookings
- Cancellation policies
- Market codes
- Reservations Agent
- Opera PMS
Teachers and trainers (1)
TBC TBC
Trainer
Course programme
- Processing bookings via phone
- Group/multiple bookings
- Booking from allocation
- 3rd party payment requirements
- Processing of pre-paid and deposit rates
- Arrival checks, follow up and chasing payment guarantee
- Rate structure and cancellation policies
- Up-Selling services
- Understanding of market codes, source and channels
- Basic understanding of global distribution systems and Opera PMS options
- Revenue per available room (RevPAR), average daily rate (ADR) and commission calculations
- Setting up of routing and sharer
- Room type balancing
- Processing day use bookings
- Pay master accounts
- Essential billing instruction
- Certificate of completion for “Hotel Reservations Agent”
- Hotel specific Reception Academy CV
- Profile photograph to be attached to CV
- Individual profile on the Reception Academy website, which is accessible to over 500 hotels
- Graduation ceremony in a 4/5 star hotel attended by Hotel staff recruiters
- Reception Academy stationery
- Tea & Coffee
Hotel Reservations Agent & Opera PMS Hotel Software 7 Weekends Course - Accredited