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The In-House Training Company courses
- Training
- Harpenden
- 1 Day
...Training needs analysis Overview Good training needs analysis is essential if the organisation is to align the skills currently available with those required...
- Training
- Harpenden
...helping develop a large European sales force, and now runs his own very successful training consultancy. His work has taken him all over the world...
- Course
- Harpenden
- 1 Day
...question the value of appraisal programmes and many line managers believe appraisals are unduly time-consuming and bureaucratic. Yet the appraisal...
- Course
- Harpenden
- 1 Day
...and action-orientation 'Break-through' personal development - how to harness emotional intelligence and achieve results Overview 'Know thyself' is...
- Course
- Harpenden
- 2 Days
...personality and behaviour Recognising behaviours in others How a person is 'made up' - beliefs, values, attitudes and behaviours Influence and control...
- Course
- Harpenden
...'Brilliant course, really interesting and very focused to my job role and day to day work.' 'Took away some very good ideas that I can use every day÷ good...
- Course
- Harpenden
- 1 Day
...medium and long-term goals Be able to manage and control interruptions and behave more assertively Make an informed choice about the best diary system...
- Course
- Harpenden
- 1 Day
...and environments (eg, offices, call centres or customer-facing). Stop working harder - work smarter! Overview Working smarter is about approaching your...
- Course
- Harpenden
- 1 Day
...the improvement of manufacturing procedures, the relocation of offices and staff and organisation restructuring. John has also co-ordinated international...
- Course
- Harpenden
- 5 Days
...Produce detailed explanations of all processes, components and techniques, and worked examples of all PRINCE2 products, as they might be applied to address...
- Course
- Harpenden
- 2 Days
...(including boards of directors), always focusing on the need to demystify project management. He has developed a unique methodology for producing in-house...
- Course
- Harpenden
- 1 Day
...well presented and structured' 'A very intensive course and a lot of concrete tools provided.' 'Useful data, tools and insights; engaging and interesting...
- Course
- Harpenden
- 3 Days
...is a highly experienced and very popular management trainer. After fifteen years as a training manager within blue-chip organisations such as...
- Short course
- Harpenden
- 1 Day
...Profitable customer service 'Call reasons' - brainstorm exercise What are the expected standards? The key techniques Behaviours and consequences Questioning...
- Course
- Harpenden
- 2 Days
...a series of short lecture sessions with extensive personal practice. Group discussions are frequently used to identify personal experiences of good and bad influencing practices...
- Course
- Harpenden
- 1 Day
...His training style focuses not on just explaining new ideas or developing new skills, but also on motivating people to use them and to develop themselves as individuals...
- Course
- Inhouse
- 2 Days
...very useful and well delivered.' Complinet Course outline The commercial environment Key elements of commercial behaviour - Maximising profit...
- Course
- Inhouse
- 1 Day
...employing or managing contractors, including: Property, facilities and maintenance managers. Office managers. Health and safety mangers and officers...
- Course
- Inhouse
- 2 Days
...they play An understanding of the competence requirements for the key duty holders and the principles involved in the selection of competent contractors...
- Course
- Inhouse
- 1 Day
...The structure and content of service contracts and how to specify services clearly and concisely will be explained and participants will learn how to...