The In-House Training Company courses

...very professional all round.' Business Training Partnership 'I am not a training professional: this is a new area of responsibility for me. Today has provided...

...always on the look-out for new ideas to help enthuse their audiences and 'part-time' trainers (ie, health and safety managers and others who have to...

...as always.' 'Very good... contained everything we do on a regular basis and problems we have come across... the exercises made it very interesting too...

...well-structured appraisal - even in the most challenging circumstances. Training objectives This course will help participants: Appreciate the benefits...

...This programme will help participants: Understand change management concepts. Realise an open and willing attitude to change. Understand the different...

...Anyone wanting to improve their: * Personal effectiveness * Management of conflict and stress * Concentration and results focus * Decision-making ability...

...moment in time to create the opportunity to influence another person Maintain emotional detachment from the outcome Change their perspective...

...Yet how many of us can honestly claim to excel in our working relationships with other people? Couldn't we all achieve more by examining and improving our interpersonal skills?...

...of an employee's 'lifecycle' Manage the performance of individuals within their teams, setting meaningful performance objectives and conducting effective...

...improvement which is immediately transferable to the workplace. A published author of training materials (including Contact Centre Management)...

...Dealing with change The Change Curve Communication, communication, communication! Reactions to expect and how to deal with them Involving the team The keys...

...This unique workshop will help the participants to: Increase their creativity by at least 100%! Understand the difference between creativity...

...two-day course with a strong emphasis on practical exercises. If required, a one-day version of this programme can be provided instead, although the learning...

...Her background in psychology provides a strong foundation in adult learning, development and behaviour which is coupled with a passion for supporting individuals...

...complete an individual action plan and asked to share this with a colleague to gain support and commitment to its implementation. Special features...

...above all, confidence - to manage poor performance effectively. They are also encouraged to think how their own management style can help foster and motivate...

...a very popular two-day course using a pragmatic approach to solving everyday problems. There is an emphasis not just on learning but on the application of the learning...

...Participants will learn how to: Prepare and structure a presentation appropriate to the audience, the subject matter and the needs of the audience...

...than 7-10 minutes and audience interaction will be kept to a minimum. Topics covered in this session include: Presentation planning: how to keep it simple...

...One key element to all progress (whatever shape or form) is self-knowledge. Knowing your own inner game. This is where the Enneagram proves its worth...