Housing Officer
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
2h
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Duration
1 Year
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Online campus
Yes
The Housing Officer Training course provides essential knowledge and skills for individuals working in, or aspiring to work in, housing management and social housing services. This online CPD course is designed to develop a strong understanding of housing law, tenancy management, resident support, safeguarding, and professional communication within housing environments.
Learners will explore the core responsibilities of a housing officer, including managing tenancies, handling rent arrears, resolving disputes, supporting vulnerable tenants, and ensuring compliance with housing regulations and policies. The course also covers key topics such as anti-social behaviour, housing inspections, risk assessment, equality and diversity, and effective record keeping.
This housing officer course is ideal for those seeking to build practical, role-relevant knowledge that aligns with the demands of housing associations, local authorities, and private housing providers. The flexible online format allows learners to study at their own pace while gaining industry-relevant insights that support professional development.
By completing this course, learners will strengthen their understanding of housing services, tenant engagement, and professional standards, enhancing confidence and employability within the housing sector. Whether starting a career or developing existing experience, this Housing Officer Training course offers valuable CPD-focused learning suitable for today’s housing professionals.
Important information
Price for Emagister users:
About this course
Understand the core duties of a housing officer
Apply key housing laws and regulatory requirements
Manage tenancies and support tenant wellbeing
Address anti-social behaviour professionally
Improve communication and case management skills
Promote equality, safeguarding, and ethical practice
This Housing Officer Training course is suitable for individuals seeking a career within housing services or those currently working in housing-related roles who wish to enhance their knowledge. It is ideal for aspiring housing officers, tenancy support workers, housing assistants, and administrative staff involved in housing management.
The course is also beneficial for professionals working with vulnerable individuals, community support teams, or social services who require a clearer understanding of housing processes and tenant responsibilities. Those transitioning into housing roles from customer service, care, or local authority positions will find the content accessible and relevant.
No prior experience in housing is required, making this course suitable for beginners as well as experienced professionals looking to refresh their skills. The inclusive design ensures learners from diverse backgrounds can benefit, supporting personal development, CPD goals, and career progression within the housing and social care sectors.
There are no formal entry requirements for this Housing Officer Training course, making it accessible to learners from a wide range of backgrounds. The course is suitable for learners aged 16 and above who have an interest in housing services or community support roles.
A good standard of English is recommended to understand course materials and assessments effectively. Basic numeracy and IT skills will help learners navigate the online learning platform and complete course activities with confidence. All learning is delivered online, allowing flexible access from any internet-enabled device.
Upon successful completion of the Housing Officer Training, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This Housing Officer Training course offers flexible, self-paced learning designed to fit around personal and professional commitments. Learners can progress at their own speed while accessing structured, expert-designed modules that reflect real-world housing sector expectations.
The course focuses on practical, career-relevant outcomes, helping learners build transferable skills valued by employers in housing and community services. Clear explanations and professional content support understanding at every stage, making the learning experience accessible and effective.
By developing knowledge in housing management, tenant support, and regulatory awareness, this course enhances a CV and supports long-term professional development within the housing sector.
This course is designed to be accessible for learners with no prior housing experience. Concepts are explained clearly, and the content progresses logically from foundational knowledge to more detailed topics. Learners can study at their own pace, making it suitable for beginners as well as those refreshing existing knowledge. Supportive learning materials help build confidence throughout the course.
Completing this course helps develop relevant knowledge and skills aligned with housing officer roles and related positions. It supports career progression by enhancing understanding of housing law, tenancy management, and professional practice. The certification demonstrates CPD commitment, adding value to a CV and supporting applications within housing associations, local authorities, and community organisations.
The course is delivered fully online through a flexible learning platform. Learners can access materials at any time and study from any location with internet access. This self-paced approach allows individuals to balance learning with work or personal commitments while progressing through structured modules designed for independent study.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Housing
- Officer
- Social care
- Care
- Housing officer
Teachers and trainers (1)
One Education
Course Provider
Course programme
Housing Officer Training focuses on preparing learners for frontline roles within housing services. It covers tenancy management, housing legislation, rent collection, safeguarding, conflict resolution, and effective communication to support positive tenant relationships and compliant housing operations.
Course Curriculum
- Module 01 Housing Officer – An Introduction
- Module 02 Choosing the Right Tenant
- Module 03 Rental Income and Arrears Management
- Module 04 Ensuring Maintenance and Safety
- Module 05 Tenant Participation
- Module 06 Anti-Social Behaviour and Housing Officer
- Module 07 Assessing Individual’s Need for Housing
Housing Officer
