IBM Maximo for Service Providers 7.5.3

Arrow ECS Training

Course

In London

Price on request

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Description

  • Type

    Course

  • Location

    London

  • Start date

    Different dates available

IBM Maximo for Service Providers 7.5.3 Training CourseService providers who manage assets must improve service levels and customer response while improving cash flow and controlling costs. Many companies transfer specific functions to the service provider, improving focus on core business and mission while reducing overhead. This 3-day workshop guides you through IBM Maximo for Service Providers 7.5.3. Students perform hands-on exercises developing service level agreements, create response plans, develop customer agreements, complete work orders and complete service requests. Finally, students bill the customer.

Facilities

Location

Start date

London
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Arrow Ecs Training, 56433

Start date

Different dates availableEnrolment now open

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Subjects

  • Workflow

Course programme

Training Course Content

IBM Maximo for Service Providers

  • The Service provider solution
  • Service Provider applications

Service Provider base configuration

  • System Configuration and initial data setup overview
  • Entering and configuring organizations and sites
  • Locations and classifications
  • Defining and registering users and labor
  • Price books and condition-enabled items

The Service Level Agreement (SLA) application

  • SLA overview
  • SLA application tabs
  • SLA matching and setting
  • SLA exercise scenario
  • Response plans

Customer Agreements

  • Customer Agreement tab
  • Billing schedule
  • Price schedules
  • Terms and conditions
  • Customer agreement exercise

Service Provider workflow automation

  • Workflow implementation overview
  • Workflow applications
  • Supporting applications overview

Service Provider service requests

  • Overview
  • The Service Request for Service Providers application

Service Provider billing

  • Billing
  • Customer review

Additional information

Expenses

The cost of this course is £1495 + VAT.
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See related categories

IBM Maximo for Service Providers 7.5.3

Price on request

The best ERP, CRM, Business IT courses

See all

See all