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...The meaning of customer expectations The customers motive for a restaurant visit and the impact of the sales process How to evaluate the expectations...
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Founded in 1989, IFH® has delivered performance benchmarking and training programmes for international clients from around the world, constantly working to nurture talent, and optimise the skills set of their employees.IFH® develops proven customer focused solutions to solve specific problems, or combined in a comprehensive synergistic manner for long term positive effect on sales. Services include * On –site and call shopping (Mystery shopping and performance benchmarking * Training & Coaching * Sales DevelopmentIFH® has offices in London, Frankfurt, Miami, Dubai and Singapore and has run projects in over 40 countries. Over 7,000 companies and institutions and 100,000 employees have benefited from IFH® revenue generating solutions.