Implementing Cisco Unity Connection (IUC)

This course,reviews the Cisco Unity Connection architecture, components, functionality, features and capabilities. This course describes the features available for Cisco Unity Connection using the GUI and CLI interfaces available, as well as, specific tools and reports using the Remote Port Status Monitor and Real-Time Monitoring Tools. This course is based on V8.0 of Cisco Unity Connection.

Course Objectives

• Describe the Cisco Unity Connection system and the various deployment models
• Describe the process and procedures for installation of the Cisco Unity Connection software
• Describe the function, purpose, and configuration of digital networking in Cisco Unity Connection
• Describe additional integration concepts, including fax servers and Cisco Unity PIMG/TIMG integrations
• Describe the Cisco Unity Connection tools that are available for migrating, testing, and troubleshooting

Prerequisites

• Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing GK3150 or ICND1 and ICND2 Recommended
• Basic knowledge of traditional public switched telephone network (PSTN) operations and technologies, including PBX and voice-mail administration tasks
• Basic understanding of Cisco Unified Communications Manager or legacy PBX implementations

Who should attend
The primary audience for this course is IT Support Personnel responsible for implementation and integration of Cisco Unity Connection v8.0 servers; Level Two Help Desk Support Staff and Cisco Partners engineering staff who will be installation and supporting their customers Cisco Unity Connection v8.0 systems.
Course outline

• Introduction to Cisco Unity Connection
• Cisco Unity Connection Installation and Integration
• Digital Networking Configuration
• VPIM Networking Configuration
• Advanced Integration Concepts
• Examining Cisco Unity Connection Tools
• Labs

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