Incident Controller's

Incident Controller's Course

For all organisations and the people working within them, the initial response to an unplanned incident is critical. This two day programme improves the skills and techniques of those assigned with responding to the scene. It combines practical training, presentations, workshops and seven incident scene orientated exercises.

The outcomes are of real value to any type of business. They include improved response skills throughout an incident as well as enhanced communications, team work, leadership and risk assessments.

The programme covers:

The roles of team members during an incident response

Overview of the Emergency Services Major Incident Plan

Assessing the situation and prioritising actions

Improving communications and team work

Leadership techniques

Dynamic Risk Assessment Techniques

Handling stress

The course also provides delegates with the opportunity to learn from real life case studies including Manchester Airport, Kegworth Air Crash and Bradford City Fire.