31

Telemarketing inhouse

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METHODOLOGY
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  • Inhouse 31
  • Short course
  • Inhouse
  • 1 Day

...This course provides all staff with the skills and confidence to provide a professional, positive service on the telephone. Suitable for: New and experienced sales staff, customer sales staff, outbound telemarketing staff, P.A.s , owner-managers and anyone needing to get an appointment for a sales... More


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  • Short course
  • Inhouse
  • 1 Day

...expectations Coping and dealing with difficult situations Tips and techniques for managing calls Directing calls effectively Questioning and listening... Learn about: Persuasion Skills, Influencing Skills, Negotiation Skills... More


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  • Short course
  • Inhouse
  • 1 Day

...This means special selling skills are required to avoid a prohibitive length of sales process. This intensive and practical course provides participants... Learn about: Customer Service, Team Building, Proposal Writing... More


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  • Short course
  • Inhouse
  • 1 Day

...To understand the processes involved in effective telephone selling.. To develop delegates' skills in listening and questioning.. To help delegates the need for preparation.. To enable delegates to improve their sales results. Suitable for: Telemarketing professionals... More


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  • Course
  • Inhouse
  • 1 Day

... confidence to those who make the calls. Suitable for: Everyone at the "sharp end" of telemarketing who wishes to increase their confidence by knowing what to say.. People who need to organise and conduct a telemarketing campaign, including measuring the success rates... Learn about: Sales Techniques, Customer Care, Customer Service... More


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Call centre management - inhouse
The In-House Training Company
  • Course
  • Inhouse
  • 3 Days

...on giving participants and organisations relevant knowledge and skills improvement which is immediately transferable to the workplace. A published author... Learn about: Call Centre... More


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Telephone Selling - inhouse
LMA Integrated Sales Training Courses UK
  • Short course
  • Inhouse
  • 1 Day

...the participants are involved. This is to ensure relevance to 'real' world situations. Extensive use is made of telephone/recording equipment to provide... More


£300
+ VAT
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  • Course
  • Inhouse

...not against them Simple methods of dealing with complaints Customers Expectations Their needs, personalities and predispositions Their personal situations... Learn about: Call Centre, Customer Service Skills, Persuasion Skills... More


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Telephone Service Skills (Part 2) - inhouse
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception... Learn about: Sales Training, Call Centre, Customer Service Skills... More


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  • Training
  • Inhouse
  • Beginner
  • 1 Day

...and selling processes • Objection handling • Closing and confirming the sale - Morning Session - Planning and preparation Learn how plan and prep for your... Learn about: Negotiation Skills, Retail Sales, Closing Skills... More


£299
+ VAT
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NLP in Sales - inhouse
Business NLP Academy
  • Course
  • Inhouse

...to understand the factors that drive overwhelming desire How to use another person’s hot buttons to create enthusiasm and passion How to understand the... Learn about: Negotiation Skills, Sales Techniques, Proposal Writing... More


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  • Short course
  • Inhouse in Newbury
  • 1 Day

...Take action to progress the sale Programme Topics : Understanding the sales and buying cycle Developing a sales mindset First impressions and building... Learn about: Business Presentation Skills, Negotiation Skills, Closing Skills... More


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  • Training
  • Inhouse
  • 3h

...Put more muscle into your telemarketing arm by attending this practical and productive training course, designed to provide powerful techniques for quickly and directly influencing your sales! Suitable for: Established and new-to-the-business Telesales and Field Sales people, Telemarketers... Learn about: Call Centre... More


£175
+ VAT
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  • Short course
  • Inhouse
  • 1 Day

...to identify the best telephone techniques in different situations.. To develop delegates' skills in dealing with inbound calls.. To help delegates deal with difficult customers on the phone.. To enable delegates to use the phone efficiently to win more business. Suitable for: Telemarketing... More


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The Yes Seminar - inhouse
Advanced Training
  • Course
  • Inhouse
  • 4h

...· Many workable sales ideas to improve company results. · Improved individual attitudes and sales confidence. · Increased delegate motivation to act and succeed... Learn about: Sales Techniques, Objection Handling, Negotiation Skills... More


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  • Course
  • Inhouse in London
  • Different dates available
  • 7h - 1 Day

...The nuances of body language and verbal skills Aspects of verbal communication such as tone, cadence, and pitch Questioning and listening skills How... Learn about: Call Centre, Sales Training, Communication Training... More


£ 1001-2000
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Telephone Today - inhouse
Advanced Training
  • Course
  • Inhouse
  • 1 Day

...receptionists.. customer services personnel. · those wishing to explore our telephone concepts · staff needing telephone training · receptionists · customer services personnel... Learn about: Customer Service Skills, Call Centre, Customer Care... More


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Opening The Outbound Sales Call - inhouse
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception... Learn about: Verbal Skills, Negotiation Skills, Customer Care... More


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  • Course
  • Inhouse
  • 2 Days

...to understand the process of selling.. To develop delegates' skills in effective sales techniques.. To enable delegates to present their case in terms of benefits... Learn about: Customer Care, Objection Handling, Customer Service... More


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  • Training
  • Inhouse
  • 1 Day

...and confirming the sale The course is split into two parts. The first part of the course teaches the delegates to understand how to gain needs from... Learn about: Closing Skills, Proposal Writing, Sales Techniques... More


£499
+ VAT
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