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The course delivered exactly what it offered. The level was as I expected, challenging but not overly so. I learnt how to assess potentially dangerous situations and was taught how to diffuse them. A very valuable tool for both work and personal life. My job involves lone working and this was covered with some of my own specific examples. I now feel more confident in dealing with 'lone working' issues.
The course leaders were very friendly and helpful. The course was well- organised and I was kept informed. From the moment I enquired about the course the Company was quick to respond. They gave me enough information and guidance to enable me to choose the right course. They have a vast amount of experience in relevant fields. I would choose this Company again over other Training Companies for this reason.← | → -
The course was clearly delivered and interesting. What I have learnt will help me to deal with challenging situations in both my working life and personal life. The course offers good value for money and a respected qualification.
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Very enjoyable course. I will definately be able to put into practice what I have learnt. Excellent value for money.
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- Course
- Inhouse
...Brooks Jordan are specialist trainers in the niche market of Personal Safety & Conflict Resolution training . Brooks Jordan can deliver security...
...Brooks Jordan are specialist trainers in the niche market of Personal Safety & Conflict Resolution training . Brooks Jordan can deliver security...
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The course delivered exactly what it offered. The level was as I expected, challenging but not overly so. I learnt how to assess potentially dangerous situations and was taught how to diffuse them. A very valuable tool for both work and personal life. My job involves lone working and this was covered with some of my own specific examples. I now feel more confident in dealing with 'lone working' issues.
The course leaders were very friendly and helpful. The course was well- organised and I was kept informed. From the moment I enquired about the course the Company was quick to respond. They gave me enough information and guidance to enable me to choose the right course. They have a vast amount of experience in relevant fields. I would choose this Company again over other Training Companies for this reason.← | → see all -
The course was clearly delivered and interesting. What I have learnt will help me to deal with challenging situations in both my working life and personal life. The course offers good value for money and a respected qualification.
← | → see all
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Very enjoyable course. I will definately be able to put into practice what I have learnt. Excellent value for money.
← | → see all
- Course
- Inhouse
...Poorly managed Conflict situations are probably the most recognisable cause of stress and upset in today's workplace. Interestingly, conflict situations often tend to hang from a few repeated patterns of behaviour on the part of one or all parties involved. By understanding these patterns...
- Training
- Inhouse in Avon
- Intermediate
- Different dates available
... Communication models that can assist conflict resolution Behaviours you may encounter during different interactions Warning and danger signs Impact factors... Learn about: Communication Skills, Conflict Resolution...
- Short course
- Inhouse
- 1 Day
...By the end of this course, participants will be able to: Recognise conflicts and their escalation over time so you can address them more effectively. Select an appropriate conflict resolution style based on your needs to get maximum results. Manage your emotions and influence others emotionally...
- Short course
- Inhouse
- 1 Day
...Conflict in itself can be healthy and challenging. However, problems can arise when it is not dealt with effectively.This practical workshop will explore how and why conflicts arise and how they can be prevented. Delegates will have an opportunity to sample some proven techniques for dealing...
- Short course
- Inhouse
- 1 Day
...Conflict can have a positive effect, but left unchecked, the dangerous results of conflict can include destroyed creativity and productivity, lost commitment, excessive turnover and wasted financial resources. By taking a number of conflict management tools, techniques and theories...
- Short course
- Inhouse
- 1 Day
...Discover how to manage conflict effectively, develop you conflict management skills and tackle conflict issues observed within your workplace in the intensive conflict management workshop...
- Course
- Inhouse
...Conflicts can be resolved without angry upsets and hurt feelings. In fact, managed conflict is a healthy way to bring important issues to light and strengthen your relationships with co-workers, bosses, suppliers. Even your friends and significant others...
- Training
- Inhouse
- 1 Day
...To understand a range of conflict handling styles and how they may be effectively applied. Suitable for: Team Members and Team Leaders...
- Training
- Inhouse
- 1 Day
...situations Situations at work that may arise – highlighting practical ways to deal with them Dealing in fact and behaviour – not emotion Using positive...
- Training
- Inhouse
...Course review: Learn how to recognise and handle conflict with others through our bite sized training course. Overview: - Conflict and you - The...
- Course
- Inhouse
- 1 Day
...®Identify why conflict arises and techniques to prevent it. ®Understand the different types of conflict that can arise in a work situation. ®Understand the different strategies for dealing with conflict. ®Demonstrate the key skills needed to manage conflict in the workplace. Suitable for: Managers...
- Course
- Inhouse
... & Conflict Management will be tailored to the licensable sector you wish to apply for or can be delivered as a stand alone qualification. Part 2: Practical...
- Training
- Inhouse
- 1 Day
...To give women the confidence and skills needed to effectively handle conflict in the workplace. Suitable for: Women...
- Course
- Inhouse in Londonand5 other venues
- Bracknell, Reading, Windsor, Slough, Maidenhead
... for: This practical workshop will explore how and why conflicts arise and how they can be prevented. Delegates will have an opportunity to sample some proven techniques for dealing with conflict. The course is aimed at managers and others who wish to learn new skills to address conflict in the workplace...
- Short course
- Inhouse
- 1 Day
...Managing Conflict & Aggression with Clients Key issues addressed by this course: Identify key factors that contribute to conflictual situations...
- Short course
- Inhouse
- 1 Day
...The BIIAB Award in Conflict Management helps staff, whose work involves the provision of services to the public, to avoid and manage conflict. within their work environment. Suitable for: Licensed retailers. Assistant managers. Relief managers. Supervisory/key staff operating in all types...
- Short course
- Inhouse
- 1 Day
... retention, higher spend and incremental growth via recommendation. Conflict situations are quickly defused reducing the risk of assault, negative publicity...
- Short course
- Inhouse
- 1 Day
...Delegates will be given a good grounding in the essential elements of managing conflicts within their particular industry sector. > Delegates will leave the course far more confident in their dealings with the day to day issues that tend to arise within their working day. > The chances of conflict...
- Course
- Inhouse
- 2 Days
...Conflict & conflict responses. Why mediation stands out as a dispute resolution method. What is workplace mediation and how best can it be used in your organisation. Conflict resolution and win/win problem solving. Active listening skills for conflict resolution. Everyday conflict resolution...