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Customer Service Inhouse in Avon
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
...for delegates to visit during ‘down-time’ e.g. at breaks; finishing an exercise before others. Prior to delivery of the telephone techniques training course... Learn about: Telephone answering, Customer Care, Assertion Training...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
...by highlighting the perceptions customers pick up about level of service - rightly or wrongly! Listening skills and body language exercise to highlight... Learn about: Assertiveness Training, Communication Training, Customer Service...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
...the training.Exceptional Customer Service Introduction In today’s increasingly competitive markets, delivering exceptional customer service... Learn about: Client satisfaction evaluation, Client Management, Customer Care...