Institute Learning & Management NVQ L2 – Team leading

The Institute Learning & Management NVQ L2 – Team Leading is a nationally recognised qualification, designed to meet the needs of today’s dynamic businesses. The aim of the ILM NVQ L2 – Team Leading is to provide candidates with:

• Skills to be better equipped and more skilled team leaders
• Improved confidence and motivated team leaders
• Stronger management team
• Skills to drive higher productivity
• Improved worker relations
• Improved performance

How does it work

The course assesses an individual’s knowledge and understanding of key management activities and responsibilities. The Institute Learning & Management NVQ L2 can be provided either through individual modules or as a complete programme leading to a full NVQ.

To achieve the full ILM NVQ L2 – Team Leading candidates must complete four mandatory and two optional units, allowing learning to be tailored to the skills required at a specific workplace. The four mandatory units are:

• Manage your own resources
• Provide leadership for your team
• Develop productive working relationships with colleagues
• Ensure your own actions reduce risks to Health and Safety

Two further optional units can be picked from the following:

• Encourage innovation in your team
• Allocate and check work in your team
• Provide learning opportunities for colleagues
• Resolve customer service problems
• Support customer service problems