Intermediate Apprenticeship in Business Administration

Subjects covered What does the Apprenticeship cover? The programme covers a range of administrative duties and includes the following components including examples of optional units available. These will be determined by their relevance to the individual’s job role. 1. NVQ Combined Diploma in Business Administration (Level 2) Mandatoy Units: • Communication in a Business Environment • Understand Employer Organisations • Principles of Providing Administrative Services • Principles of Business Document Production and Information Management • Manage Personal Performance and Development Optional units (continued) • Contribute to Organisation of an Event • Produce Minutes of Meetings • Use a Telephone and Voicemail System • Meet and Welcome visitors in a Business Environment • Manage diary systems • Produce Business Documents • Contribute to the Development and Implementation of an Information System 2. Functional Skills: English, Maths and ICT Level 1 or equivalent GCSE’s 3. Personal Thinking & Learning Skills embedded in the course content On completion What are the benefits? Apprenticeships are a proven way of increasing staff retention and productivity. % of employers who employ apprentices believe that Apprenticeships lead to a more motivated and satisfied workforce. Apprenticeships enable employers to recruit and train the employees to meet the specific needs of their business. Further information or to recruit an Apprentice