Intermediate Apprenticeship - IT User (Application Specialist)

The Diploma is designed for people who are working / interested in an IT role and this can apply to a variety of disciplines, including:

Office Support Assistants, Administrators, Personal Assistants, Website Technicians, Sales & Marketing Executives, Wages Clerks and Teaching Assistants.

Functional Skills are transferrable skills which are valued by employers and which give individuals the necessary skills required in the workplace. They provide a base from which an individual can develop other employability skills. Functional Skills are tools that enable people to:

• Apply their knowledge and understanding in everyday life
• Engage competently and confidently with others
• Solve problems in both familiar and unfamiliar situations

Employment Rights & Responsibilities workbook provides individuals with information about their organisation such as:

• Contracts of employment
• Policies & Procedures
• Equality & Diversity
• Data Protection
• General Sources of Information & Advice

Framework:

• Level 2 Diploma in IT User Skills (Application Specialist)

Additional Mandatory Framework Requirements

• Functional Skills in Maths, English & IT
• PLTS
• Employment Rights & Responsibilities