Internal Quality Auditing to ISO 9001 2008

Internal Quality Auditing to ISO 9001:2008

As Internal Auditing is a mandatory requirement of ISO 9001, this course is designed to give those reasonably familiar or new to ISO 9001:2008, a general introduction and overview to the fundamentals of one of the most important tools associated with good and effective quality management.

Main Objectives of the course are:

• To provide an introduction to the ISO 9001:2008 standard, implementation and certification process.
• To demonstrate the purposes, principles and practices of Internal Quality Auditing
• To explain how Audits are planned, conducted and reported.
• To illustrate issues that may be raised by the Audit process.

Course format and duration

The course will be of one day duration with a mix of theory and practical exercises thus enabling delegates to acquire some classroom-based practical experience of internal auditing and techniques.

Course content

• Introduction to ISO 9001:2008
• The UKAS Accredited Certification Process
• Definition of Quality
• Quality Assurance Vs Inspection
• The Documented QMS (Quality Management System)
• Role of the Management Representative
• The ‘Process’ Approach
• Management Responsibilities
• Purposes of Auditing
• The Audit Process and good Auditor characteristics