IT Service Management
Postgraduate
In Bolton
Description
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Type
Postgraduate
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Location
Bolton
You will develop the skills and knowledge to manage the practical and strategic aspects of large IT installations. You will learn about the fundamental principles and practice of IT service design, continual improvement and the development of service strategies, and consider issues of managing strategic and operational transition in the context of changing requirements and circumstances within an organisation. Case studies and real scenarios are a key component of the course, ensuring you develop an understanding of the practical application of your learning. Suitable for: The MSc ITIL (Service Management) is for senior IT professionals such as team leaders, project managers and IT strategists.
Facilities
Location
Start date
Start date
About this course
Entry requirements(typical offer)
Applicants should hold a relevant first degree or a first degree in another field with relevant work experience.
If you have not studied your previous qualifications in English a TOEFL score of at least 575 (written)/230 (computer-based) or an academic IELTS score of at least 6.5 will be required.
Reviews
Subjects
- Management
Course programme
About the course
You will be taught at the BLIS Research Centre, a regional centre of excellence that provides consultancy, support and research services to businesses in the North West.
Our teaching staff offer extensive experience and knowledge within a well-established, multidisciplinary teaching environment and research culture.
You will be taught using a mix of lectures, seminars and tutorials. Case studies and real scenarios are a key component of all the modules, ensuring you will develop an understanding of service management principles that can be applied in the context of your work environment.
You will have the opportunity to incorporate work-based practices into your assignments.
What you will learn
You will learn the principles and practice of managing IT services in businesses and large IT installations and develop the skills to apply these at both an operational and strategic level. You will enhance your applied skills through the analysis, design, implementation of multimedia systems and the study of their role in business information systems.
You will learn about managing change in an IT and business context and also have the opportunity to develop your knowledge of wider business issues such as e-business, e-marketing, procurement, supply chain, operations and finance.
Throughout your studies, you will develop your wider transferable skills such as research methods, analytical thinking, problem-solving, communication, team working and decision-making.
Careers and professional development
This course will enhance your knowledge and understanding in the field of IT management and will extend your skills of managing at both strategic and operational levels.
Successful completion of the course will support your personal and career development, enabling you to consider new career options or progression to higher levels of responsibility within your current role.
You may also use the MSc as the basis for further study.
IT Service Management