It's so simple
Course
Distance
£ 699
+ VAT
Description
-
Type
Course
-
Methodology
Distance Learning
To show how trust, respect and support among team members will increase productivity and improve customer service and growth.
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Course programme
The aim
To show how trust, respect and support among team members will increase productivity and improve customer service and growth.
About the programme
Employees are often afraid of making mistakes that could result in disciplinary action, while employers fear that giving the people who work for them too much freedom could result in poor performance.
This engaging programme uses an inspirational real-life case study. Suitable for all levels of an organisation, it takes you behind the scenes at Southwest Airlines to find out why they are one of the most sought-after employers in America, and one of the most successful organisations in the world. Their philosophy is so simple and will become your boarding pass to a new life at work.
The key outcomes
-Takes the fear out of empowerment
-Improves communication and trust between management and staff
-Brings greater productivity and success
Programme includes:
DVD (15 mins)
Course leader's guide
Information:
A ChartHouse Learning production 2002.
To show how trust, respect and support among team members will increase productivity and improve customer service and growth.
About the programme
Employees are often afraid of making mistakes that could result in disciplinary action, while employers fear that giving the people who work for them too much freedom could result in poor performance.
This engaging programme uses an inspirational real-life case study. Suitable for all levels of an organisation, it takes you behind the scenes at Southwest Airlines to find out why they are one of the most sought-after employers in America, and one of the most successful organisations in the world. Their philosophy is so simple and will become your boarding pass to a new life at work.
The key outcomes
-Takes the fear out of empowerment
-Improves communication and trust between management and staff
-Brings greater productivity and success
Programme includes:
DVD (15 mins)
Course leader's guide
Information:
A ChartHouse Learning production 2002.
It's so simple
£ 699
+ VAT