ITIL® Expert Knowledge Pass (Capability) - ITIL Certification Path - ITIL® Certification

The Knowledge Academy ITIL® course materials and trainers are accredited by BCS. ensuring that delegates receive a consistently high standard of training. The Knowledge Academy course materials are regularly assessed and maintained in line with stringent standards administered by BCS. The Knowledge Academy trainers are regularly assessed by The Knowledge Academy and BCS. to ensure that their knowledge of Service Desk Management and ITIL® are strong enough to deliver training that helps delegates extract maximum benefit from attending our courses.

To achieve the ITIL® Expert certification, you must have attained a total of 23 credit points through the ITIL qualification scheme. The points must have been gained through an acceptable combination which you can demonstrate you have passed.