ITIL Foundation V3 Course
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
"Course Description
This course offers an outstanding introduction to the ITIL V3 Framework. Formerly called the ‘Information Technology Infrastructure Library’, ITIL is the world’s most popular methodology for managing and optimizing IT services.
This ITIL V3 Foundation course is built to give students everything they need to know not only to pass the ITIL V3 Foundation exam, but also to gain a strong foundational understanding of how ITIL works and what kind of benefits it offers. Take your first step towards becoming an ITIL Expert today!
What is included in the course?
Accredited ITIL Foundation V3 E-Learning.
Get 30 Days Access.
6 Months Access Available at an Additional Cost.
Official ITIL Foundation V3 Exam Voucher (Exam Taken Online);
Study Guides, Quizzes, Sample Exam and more...
Tutor Support.
Learning Outcome:
The importance of structured IT service management, both to IT service providers and their clients.
An overview of the ITIL Service Lifecycle, including its processess and the functions which carry out those processes.
How the ITIL best practice framework can improve the equality, effectiveness, and efficiency of IT products and services in virtually any industry or organization.
Everything needed to pass the official ITIL V3 Foundation exam.
Entry Requirements
This ITIL Foundation V3 course has no pre-requiisites and is open to everyone.
Course Duration
This ITIL Foundation V3 course duration is 18 hours and has 2 ITIL credits.
This course comes with a 14 day money back guarantee so enrol today and get started.
Bulk discounts
Bulk discounts are available on purchases of 10 or more courses.
If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 01707 828 751 to make an enquiry.
The ITIL Foundation V3 course offered on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited."
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
"Who Is This Course For?
This certification is primarily aimed at:
Those who require a basic understanding of the ITIL framework
Those who need understanding of how ITIL can be used to enhance IT service management within an organization
IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement."
"Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player. "
Reviews
Subjects
- Access
- Design
- Technology
- Service Management
Course programme
Course Outline
Course Outline
Each lesson contains a video tutorial, study guide and associated quiz
Course duration is 18 hours and is 2 ITIL credits
The course is organised into the following modules:
- Introducing ITIL
- Service Management and Stakeholders
- Functions, Roles and Processes
- The Service Lifecycle
- Service Strategy - Key Concepts
- Service Strategy – Processes
- Service Design - Key Concepts
- Service Design - Processes (1)
- Service Design - Processes (2)
- Service Transition - Processes (1)
- Service Transition - Processes (2)
- Service Operation – Processes
- Service Operation – Functions
- Continual Service Improvement
- Roles
- Technology Considerations
- The Sample ITIL Foundation Exam
Each lesson contains a video tutorial, study guide and associated quiz
Course duration is 18 hours and is 2 ITIL credits
18 hours
2 ITIL credits
The course is organised into the following modules:
The course is organised into the following modules:
- Introducing ITIL
- Service Management and Stakeholders
- Functions, Roles and Processes
- The Service Lifecycle
- Service Strategy - Key Concepts
- Service Strategy – Processes
- Service Design - Key Concepts
- Service Design - Processes (1)
- Service Design - Processes (2)
- Service Transition - Processes (1)
- Service Transition - Processes (2)
- Service Operation – Processes
- Service Operation – Functions
- Continual Service Improvement
- Roles
- Technology Considerations
- The Sample ITIL Foundation Exam
"
ITIL Foundation V3 Course