ITIL® Intermediate Level - Operational Support & Analysis (OSA) Exam
Course
In Brighton and Hove
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Improve the operational support and analysis (OSA) within your business’ IT systems, and demonstrate your knowledge of the associated ITIL® OSA module, by completing this comprehensive 90-minute exam. Showcase your abilities with an industry-acclaimed ITIL® certification, and you will be able to maximise productivity and efficiency within your IT services, each and every day. Manage IT Service Demands Sit this exam, along with others within the Service Capability category – including ‘service offerings and agreements’, ‘release, control and validation’, and ‘planning, protection and optimisation’ – if you’re hoping to demonstrate your knowledge of a more specialist and intense curriculum. Completion of the exam can benefit any IT professional who deals with what a service can do, and how to manage it, on a daily basis. By demonstrating your flair for the ITIL® framework, you will be able to meet the demands of your business’ IT systems and its users, and also better yourself when it comes to your professional prospects. Build On Your Existing IT Knowledge If you have previous experience with basic IT concepts, and you’ve worked professionally within the IT services management sector, completing the intermediary exams is a natural step. What are you waiting for?
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Subjects
- Systems
- Planning
Course programme
ITIL® Intermediate Level - Operational Support & Analysis (OSA) Exam