ITIL® Intermediate Level - Service Design (SD) Exam

In an age where technology is rife, it’s imperative that a business’ IT service is up to date. Otherwise, the organisation could easily fall behind and falter due to a poor IT service. This is why infrastructures like ITIL® need to be part of the IT backbone, so that a business can continually develop, improve and implement a service that will aid its productivity and keep output at a maximum. Design a Better Service Passing this exam will ensure students understand the service design process, and its principles, purpose and processes. As an IT professional, it is your job to ensure the IT services that are a fundamental part of the business, are in full working order and continue to meet the demands of service users. By completing this unit, you’ll be another step closer to ensuring success at every turn. Combine with Other Modules Found within the Service Lifecycle selection of units, Service Design is a core module for anyone wishing to delve into the architecture of IT services and processes, and how they are designed to ensure an organisation’s needs are fully met. If students wish to learn more about the ins and outs of each particular process, there are further modules within the Service Capability work stream which can provide them with an advanced and comprehensive understanding of the ITIL® framework. We have all the examinations ready for when a student is ready to sit them.