ITIL® Intermediate Level - Service Transition (ST) Exam

Course

In Brighton and Hove

£ 360 VAT inc.

Description

  • Start date

    Different dates available

IT services for any business are often an imperative part of operations; after all, most organisations these days have some form of IT service working within its confines. If the transition between different services, updates and products wasn’t a smooth one, productivity could decrease and the demands of its service users wouldn’t be met. IT professionals who wish to get a better hold on these aspects of service management would benefit from completing the acclaimed ITIL® Service Transition (ST) exam based around successful service transition. Gain Unit Certification or Progress to Expert Level The successful delivery of a service is a crucial one, so if you work in a field where this knowledge could be of use, sign up to this ITIL® exam today! As part of the Intermediate Level of the ITIL® framework, you will be able to use the credits that you are awarded upon completion, to put towards progression to expert level. Or, you could gain certification from this module as a standalone unit. It’s up to you! Broad Knowledge of Service Transition While students would have to sign up to some of the more comprehensive modules if they were looking for a more advanced learning journey, this Lifecycle unit (along with the others that are part of the work stream, including service design, strategy, operations and continual service development) are perfect if you’re looking for a more broad management focus of ITIL®. Start as you mean to go on and dive into these Intermediate level modules and accompanying exams and see where the journey takes you!

Facilities

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Brighton (East Sussex)
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City College Brighton And Hove City College East Campus Wilson Avenue, BN2 5PB

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Brighton (East Sussex)
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City Business Skills City College Brighton And Hove Pelham Street, BN1 4FA

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Brighton (East Sussex)
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City College Brighton And Hove Stanmer Park Campus Stanmer Park, BN1 9QA

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Brighton (East Sussex)
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City College Brighton And Hove Preston Road Campus Preston Road, BN1 6AF

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Brighton (East Sussex)
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City College Brighton And Hove Pelham Street, BN1 4FA

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Different dates availableEnrolment now open
Hove (East Sussex)
The Connaught Centre Connaught Road, BN3 3WB

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Subjects

  • Design

Course programme

With its focus on the transition between IT service delivery modules, this 90-minute examination would be best suited for IT professionals within the IT operations and control fields. It may also be of interest to CIOs and others in senior positions, as well as IT consultants who are responsible for service transition projects. This exam is part of the Service Lifecycle work stream, and is worth 3 credits. These credits can be put towards the minimum 17 required for eligibility to continue on to MALC module and examination completion, which is the final stage before ITIL® expert level status. Students sitting the exam will know how to: Get to grips with the principles behind service transition, including the optimisation and input/output phases that should be considered during the design process.. Learn more about the processes that are used within the service transition phase, and the skills you and your staff will require to complete the transition effectively.. Understand how to manage staff who are involved in the transition, and deal with the expectations of the stakeholders.. Assess the impact and the changes that a service transition can have, and learn how to manage these changes so that the service continues to operate optimally.. Learn about the move between on-site and Cloud services and its technical implications.. Balance the successes and risks associated with a service transition and ensure the move is best for the business or organisation..

ITIL® Intermediate Level - Service Transition (ST) Exam

£ 360 VAT inc.