ITIL Release, Control and Validation Course
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
"Course Description
ITIL Intermediate Release, Control and Validation (RCV) focuses on the practical application of RCV practices.
ITIL Intermediate Release, Control and Validation (RCV) is one of the ITIL® Service Capability modules. It focuses on the practical application of RCV practices to enable the successful planning, testing and implementation of new services that meet the needs of the user or the organisation.
RCV has been designed in order to provide thorough understanding of the ITIL Service Transition processes and ensure that transitional changes are effectively managed, new services are validated and tested and that release and deployment fulfil organisational requirements. The module also provides guidance on evaluating change and managing knowledge to improve decision-making processes.
Who is RCV for:
The RCV qualification would be suitable for IT professionals in roles such as Release Manager, Security Administrator, IT Operations Manager, Database Administrator and Security Manager.
What is included in the course?
Accredited ITIL RCV E-Learning.
Get 90 Days Access.
6 Months Access Available at an Additional Cost.
Official ITIL Exam Voucher (Exam Taken Online);
Study Guides, Quizzes, Sample Exam and more...
Tutor Support.
Entry Requirements
Students wishing to study the Release, Control and Validation course should already hold the ITIL Foundation Certificate.
This course comes with a 14 day money back guarantee so enrol today and get started.
Bulk discounts
Bulk discounts are available on purchases of 10 or more courses.
If you wish to discuss a large individual order for this course, and/or would like to be invoiced in advance, please call our sales team on 01707 828 751 to make an enquiry.
The ITIL RCV course offered on this page are offered by IT Training Zone Ltd. an ATO of AXELOS Limited."
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
"Who Is This Course For?
ITIL Intermediate Service Strategy is suitable for Desktop Support Staff, Data Centre Management, Network Operations, Server Support and Administration Staff, Development, Testing and QA Managers, QA Team Leaders, Analysts, Asset Management and Change and Configuration Management. "
"Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player. "
Reviews
Subjects
- Change Management
- Evaluation
- Access
- Testing
- Design
- Planning
- Technology
- Process management
Course programme
Course Outline
Course Outline
The course is organised into the following modules:
- Introduction to Release, Control and Validation
- Module 1 – Introduction to RCV
- Module 2 – Change Management
- Module 2 – Lesson 1 – Change Management Process Introduction
- Module 2 – Lesson 2 – Principles and Basic Concepts
- Module 2 – Lesson 3 – Process Activities
- Module 2 – Lesson 4 – the Change Advisory Board
- Module 2 – Lesson 5 – Process Management
- Module 3 – Service Asset and Configuration Management
- Module 3 – Lesson 1 – Process Introduction
- Module 3 – Lesson 2 – SACM Process Activities
- Module 3 – Lesson 3 – Process Management
- Module 4 – Service Validation and Testing
- Module 4 – Lesson 1 – Process Introduction
- Module 4 – Lesson 2 – The Service Design Package
- Module 4 – Lesson 3 – Process Management
- Module 5 – Release and Deployment Management
- Module 5 – Lesson 1 – Process Introduction
- Module 5 – Lesson 2 – Release and Deployment: Planning
- Module 5 – Lesson 3 – Building, Testing and Deploying the Release
- Module 5 – Lesson 4 – Process Management
- Module 6 – Request Fulfilment
- Module 6 – Lesson 1 – Process Introduction
- Module 6 – Lesson 2 – Process Activities
- Module 6 – Lesson 3 – Process Management
- Module 7 – Change Evaluation
- Module 7 – Lesson 1 – Process Overview
- Module 7 – Lesson 2 – Process Activities
- Module 7 – Lesson 3 – Process Management
- Module 8 – Knowledge Management
- Module 8 – Lesson 1 – Process Overview
- Module 8 – Lesson 2 – Process Activities
- Module 8 – Lesson 3 – Process Management
- Module 9 – Roles and Responsibilities
- Module 9 – Lesson 1 – Generic RCV Roles and Responsibilities
- Module 9 – Lesson 2 – Transition Planning and Support and Change Management Roles
- Module 9 – Lesson 3 – SACM, Release and Deployment Management and Service Validation and Testing Roles
- Module 9 – Lesson 4 – Request Fulfilment, Change Evaluation and Knowledge Management Roles
- Module 10 – Technology and Implementation
- Module 10 – Lesson 1 – Technology and Implementation Part 1
- Module 10 – Lesson 2 – Technology and Implementation Part 2
- Module 11 – The Sample Exam
Course duration is 30 hours (minimum) and is 4 ITIL Credits
Each lesson contains a video tutorial, study guide and associated quiz.
The course is organised into the following modules:
The course is organised into the following modules:
- Introduction to Release, Control and Validation
- Module 1 – Introduction to RCV
- Module 2 – Change Management
- Module 2 – Lesson 1 – Change Management Process Introduction
- Module 2 – Lesson 2 – Principles and Basic Concepts
- Module 2 – Lesson 3 – Process Activities
- Module 2 – Lesson 4 – the Change Advisory Board
- Module 2 – Lesson 5 – Process Management
- Module 3 – Service Asset and Configuration Management
- Module 3 – Lesson 1 – Process Introduction
- Module 3 – Lesson 2 – SACM Process Activities
- Module 3 – Lesson 3 – Process Management
- Module 4 – Service Validation and Testing
- Module 4 – Lesson 1 – Process Introduction
- Module 4 – Lesson 2 – The Service Design Package
- Module 4 – Lesson 3 – Process Management
- Module 5 – Release and Deployment Management
- Module 5 – Lesson 1 – Process Introduction
- Module 5 – Lesson 2 – Release and Deployment: Planning
- Module 5 – Lesson 3 – Building, Testing and Deploying the Release
- Module 5 – Lesson 4 – Process Management
- Module 6 – Request Fulfilment
- Module 6 – Lesson 1 – Process Introduction
- Module 6 – Lesson 2 – Process Activities
- Module 6 – Lesson 3 – Process Management
- Module 7 – Change Evaluation
- Module 7 – Lesson 1 – Process Overview
- Module 7 – Lesson 2 – Process Activities
- Module 7 – Lesson 3 – Process Management
- Module 8 – Knowledge Management
- Module 8 – Lesson 1 – Process Overview
- Module 8 – Lesson 2 – Process Activities
- Module 8 – Lesson 3 – Process Management
- Module 9 – Roles and Responsibilities
- Module 9 – Lesson 1 – Generic RCV Roles and Responsibilities
- Module 9 – Lesson 2 – Transition Planning and Support and Change Management Roles
- Module 9 – Lesson 3 – SACM, Release and Deployment Management and Service Validation and Testing Roles
- Module 9 – Lesson 4 – Request Fulfilment, Change Evaluation and Knowledge Management Roles
- Module 10 – Technology and Implementation
- Module 10 – Lesson 1 – Technology and Implementation Part 1
- Module 10 – Lesson 2 – Technology and Implementation Part 2
- Module 11 – The Sample Exam
Module 1 –
- Module 2 – Lesson 1 – Change Management Process Introduction
- Module 2 – Lesson 2 – Principles and Basic Concepts
- Module 2 – Lesson 3 – Process Activities
- Module 2 – Lesson 4 – the Change Advisory Board
- Module 2 – Lesson 5 – Process Management
Module 2 –
- Module 2 – Lesson 1 – Change Management Process Introduction
- Module 2 – Lesson 2 – Principles and Basic Concepts
- Module 2 – Lesson 3 – Process Activities
- Module 2 – Lesson 4 – the Change Advisory Board
- Module 2 – Lesson 5 – Process Management
Module 2 – Lesson 1 –
Module 2 – Lesson 2 –
Module 2 – Lesson 3 –
Module 2 – Lesson 4 –
Module 2 – Lesson 5 –
- Module 3 – Lesson 1 – Process Introduction
- Module 3 – Lesson 2 – SACM Process Activities
- Module 3 – Lesson 3 – Process Management
Module 3 –
- Module 3 – Lesson 1 – Process Introduction
- Module 3 – Lesson 2 – SACM Process Activities
- Module 3 – Lesson 3 – Process Management
Module 3 – Lesson 1 –
Module 3 – Lesson 2 –
Module 3 – Lesson 3 –
- Module 4 – Lesson 1 – Process Introduction
- Module 4 – Lesson 2 – The Service Design Package
- Module 4 – Lesson 3 – Process Management
Module 4 –
- Module 4 – Lesson 1 – Process Introduction
- Module 4 – Lesson 2 – The Service Design Package
- Module 4 – Lesson 3 – Process Management
Module 4 – Lesson 1 –
Module 4 – Lesson 2 –
Module 4 – Lesson 3 –
- Module 5 – Lesson 1 – Process Introduction
- Module 5 – Lesson 2 – Release and Deployment: Planning
- Module 5 – Lesson 3 – Building, Testing and Deploying the Release
- Module 5 – Lesson 4 – Process Management
Module 5 –
- Module 5 – Lesson 1 – Process Introduction
- Module 5 – Lesson 2 – Release and Deployment: Planning
- Module 5 – Lesson 3 – Building, Testing and Deploying the Release
- Module 5 – Lesson 4 – Process Management
Module 5 – Lesson 1 –
Module 5 – Lesson 2 –
Module 5 – Lesson 3 –
Module 5 – Lesson 4 –
- Module 6 – Lesson 1 – Process Introduction
- Module 6 – Lesson 2 – Process Activities
- Module 6 – Lesson 3 – Process Management
Module 6 –
- Module 6 – Lesson 1 – Process Introduction
- Module 6 – Lesson 2 – Process Activities
- Module 6 – Lesson 3 – Process Management
Module 6 – Lesson 1 –
Module 6 – Lesson 2 –
Module 6 – Lesson 3 –
- Module 7 – Lesson 1 – Process Overview
- Module 7 – Lesson 2 – Process Activities
- Module 7 – Lesson 3 – Process Management
Module 7 –
- Module 7 – Lesson 1 – Process Overview
- Module 7 – Lesson 2 – Process Activities
- Module 7 – Lesson 3 – Process Management
Module 7 – Lesson 1 –
Module 7 – Lesson 2 –
Module 7 – Lesson 3 –
- Module 8 – Lesson 1 – Process Overview
- Module 8 – Lesson 2 – Process Activities
- Module 8 – Lesson 3 – Process Management
Module 8 –
- Module 8 – Lesson 1 – Process Overview
- Module 8 – Lesson 2 – Process Activities
- Module 8 – Lesson 3 – Process Management
Module 8 – Lesson 1 –
Module 8 – Lesson 2 –
Module 8 – Lesson 3 –
- Module 9 – Lesson 1 – Generic RCV Roles and Responsibilities
- Module 9 – Lesson 2 – Transition Planning and Support and Change Management Roles
- Module 9 – Lesson 3 – SACM, Release and Deployment Management and Service Validation and Testing Roles
- Module 9 – Lesson 4 – Request Fulfilment, Change Evaluation and Knowledge Management Roles
Module 9 –
- Module 9 – Lesson 1 – Generic RCV Roles and Responsibilities
- Module 9 – Lesson 2 – Transition Planning and Support and Change Management Roles
- Module 9 – Lesson 3 – SACM, Release and Deployment Management and Service Validation and Testing Roles
- Module 9 – Lesson 4 – Request Fulfilment, Change Evaluation and Knowledge Management Roles
Module 9 – Lesson 1 –
Module 9 – Lesson 2 –
Module 9 – Lesson 3 –
Module 9 – Lesson 4 –
- Module 10 – Lesson 1 – Technology and Implementation Part 1
- Module 10 – Lesson 2 – Technology and Implementation Part 2
Module 10 –
- Module 10 – Lesson 1 – Technology and Implementation Part 1
- Module 10 – Lesson 2 – Technology and Implementation Part 2
Module 10 – Lesson 1 –
Module 10 – Lesson 2 –
Module 11 –
Course duration is 30 hours (minimum) and is 4 ITIL Credits
Each lesson contains a video tutorial, study guide and associated quiz.
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ITIL Release, Control and Validation Course