ITIL Service Transition Course
Course
Online
Description
-
Type
Course
-
Methodology
Online
-
Start date
Different dates available
"Course Description
ITIL Intermediate Service Transition focuses on the process and practice elements to build, test and implement products and services.
ITIL® Intermediate Service Transition (ST) is one of five ITIL® Service Lifecycle modules. It focuses on the process and practice elements and management techniques required to build, test and implement products and services. In addition, this module shows how service transition can be applied to other stages of the IT Service lifecycle and can underpin decisions during the Strategy and Operations phases.
With this module, you will learn how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. You will also get guidance on techniques for organising and managing the transition, and management of technology considerations, challenges and risks.
The Service Transition certification can only be taken following an accredited training course.
Who is this course for:
ITIL Intermediate Service Transition is suitable for IT professionals in positions such as Release Manager, IT Change Manager, IT Configuration Manager, IT Project Support, IT Project Manager, IT Programme Manager.
What is included in the course?
Accredited ITIL Service Transition E-Learning.
Get 90 Days Access.
6 Months Access Available at an Additional Cost.
Official ITIL Exam Voucher (Exam Taken Online);
Study Guides, Quizzes, Sample Exam and more...
Tutor Support.
Entry Requirements
Students wishing to study the Service Transition course should already hold the ITIL Foundation Certificate.
This course comes with a 14 day money back guarantee so enrol today and get started.
Bulk discounts
Bulk discounts are available on purchases of 10 or more courses.
"
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
"Who Is This Course For?
ITIL Intermediate Service Transition is suitable for IT professionals in positions such as Release Manager, IT Change Manager, IT Configuration Manager, IT Project Support, IT Project Manager, IT Programme Manager."
"Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player. "
Reviews
Subjects
- Access
- Project
- Planning
- Technology
- Stakeholder
- Accredited
- Communication Training
Course programme
Course Outline
Course Outline
The course is organised into the following modules:
- Service Transition Course Introduction
- Lesson 1 – Foundation Review
- Lesson 2 – Introduction to Service Transition
- Lesson 3 – Service Transition Principles
- Lesson 4 – Transition Planning and Support
- Lesson 5 – Change Management
- Lesson 6 – Service Asset and Configuration Management
- Lesson 7 – Release and Deployment Management
- Lesson 8 – Service Validation and Testing
- Lesson 9 – Change Evaluation
- Lesson 10 – Knowledge Management
- Lesson 11 – Managing Communication and Commitment
- Lesson 12 – Managing Organisational and Stakeholder Change
- Lesson 13 – Stakeholder Management
- Lesson 14 – Organising for Service Transition
- Lesson 15 – Technology Considerations
- Lesson 16 – Introducing Service Transition
- Lesson 17 – Challenges, Critical Success Factors and Risks
- Lesson 18 – The Sample Exam
Course duration is 21 hours (minimum) and is 3 ITIL Credits
Each lesson contains a video tutorial, study guide and associated quiz.
The course is organised into the following modules:
The course is organised into the following modules:
- Service Transition Course Introduction
- Lesson 1 – Foundation Review
- Lesson 2 – Introduction to Service Transition
- Lesson 3 – Service Transition Principles
- Lesson 4 – Transition Planning and Support
- Lesson 5 – Change Management
- Lesson 6 – Service Asset and Configuration Management
- Lesson 7 – Release and Deployment Management
- Lesson 8 – Service Validation and Testing
- Lesson 9 – Change Evaluation
- Lesson 10 – Knowledge Management
- Lesson 11 – Managing Communication and Commitment
- Lesson 12 – Managing Organisational and Stakeholder Change
- Lesson 13 – Stakeholder Management
- Lesson 14 – Organising for Service Transition
- Lesson 15 – Technology Considerations
- Lesson 16 – Introducing Service Transition
- Lesson 17 – Challenges, Critical Success Factors and Risks
- Lesson 18 – The Sample Exam
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Lesson 5
Lesson 6
Lesson 7
Lesson 8
Lesson 9
Lesson 10
Lesson 11
Lesson 12
Lesson 13
Lesson 14
Lesson 15
Lesson 16
Lesson 17
Lesson 18
Course duration is 21 hours (minimum) and is 3 ITIL Credits
Each lesson contains a video tutorial, study guide and associated quiz.
"
ITIL Service Transition Course