ITIL® Service Transition - Video Training Course
Course
Online
Description
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Type
Course
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Level
Advanced
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Methodology
Online
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Class hours
6h
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Duration
Flexible
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Start date
Different dates available
The ITIL® Service Transition – Video Training Course deals with the ITIL service offerings and agreement. In the course, you will learn the proper ways of ITIL service offerings, and agreements (SOA) and know the necessary training, implementation, and technology to achieve your business goals.
The course will help you to know the practical application of SOA practices to enable portfolio, service level, service catalog, demand, supplier and financial management. Throughout the course, you will learn the appropriate procedures of SOA so that you can apply the knowledge in the real world.
The course will also prepare you for SOA exam and make you confident to deal with SOA issues. After completing the course, you will able to learn how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organizations and projects. You will also learn how the service offerings and agreement can be created to support both business and customers’ needs.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Our ITIL® Service Transition – Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
On receiving your request an academic officer from the course will call you to explain everything about the course, including how you can sign up, payment options and enrollment periods.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Change Management
- Self-improvement
- Structured Programming
- Technology
- Transition
- Service Transition
- Change Evaluation
- Conventions & Agenda
- Planning & Support
- Service Validation & Testing
Teachers and trainers (1)
John Adams John
Instructor
Course programme
COURSE CURRICULUM
Course Introduction
- Course Organization
- Course Conventions & Agenda
Service Transition
- Introduction to Service Transition
- Principles of Service Transition
- Service Transition Summary
Service Transition Processes
- Planning & Support
- Change Management
- Service Asset & Configuration Management
- Release & Deployment Management
- Service Validation & Testing
- Change Evaluation
- Knowledge Management
Common Service Transition Activities
- Common Activities
- Common Activities Summary
Structure, Technology & Implementation
- Organizing Service Transition
- Technology Considerations
- Implementing Service Transition
- Structure, Technology & Implementation Summary
ITIL® Service Transition - Video Training Course