ITIL® Foundation e-learning with Accredited Exam
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Highly impressed with the course and consisten customer service, helpful staff, well thought course. I would surely recommend Balance Global and come back for more such courses.
← | →
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Easy purchase at excellent price. Informative website and I passed my exam with flying colours.
← | →
-
Outstanding customer support was given. I would surely recommend Balance Global, learning provider.
← | →
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
5 Months
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
What are the key benefits of ITIL?
Benefits for organisations, the adoption of ITIL practices by
IT service providers – whether in-house providers or external
suppliers – ensures many benefits, including:
IT services which align better with business priorities and
objectives, meaning that the business achieves more in terms
of its strategic objectives
Known and manageable IT costs, ensuring the business
better plans its finances
Increased business productivity, efficiency and effectiveness,
because IT services are more reliable and work better for the
business users
Financial savings from improved resource management and
reduced rework
More effective change management, enabling the business
to keep pace with change and drive business change to
its advantage
Improved user and customer satisfaction with IT
Improved end-customer perception and brand image.
Benefits for Professionals
Enhances employment prospects
Makes skills more competitive
Proves expertise and know-how
Boosts job productivity
Increases standing within the IT community
Facilities
Location
Start date
Start date
About this course
This ITIL® online training course is specifically intended for those with busy schedules that require the flexibility to study in their own time and is for anyone wanting to:
Gain first-class Service Management skills
Information Technology Infrastructure Library (ITIL) is a framework for best practices in IT service management. It’s recognised all over the world as a de facto key certifications for IT and service management professionals.
Improved employment prospect
Most Project Management roles advertised on job boards and through agencies stipulate PRINCE2® as the must-have qualification to even be considered for an interview.
There are a number of salary studies available on the internet that show the good salaries that can be achieved in this exciting and challenging role. CWjobs monthly survey is just one and shows salaries ranging between £48,000 up to £76,800 with an average of £60,187. The interviews for the higher paid roles are only possible through ITIL accreditation as a starter.
If you are:
working within an IT environment, particularly:
• IT Project Manager
• IT Technology Manager
• Service Delivery Manager
• Senior Project Manager
• IT Director
• Those who require a basic understanding of the ITIL framework
• Those who need understanding of how ITIL can be used to enhance IT service management within an organization
• IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.
However, the ITIL Foundation certification is open to and can benefit anyone who has an interest in the subject
Job outcomes
• IT Project Manager
• IT Technology Manager
• Service Delivery Manager
• Senior Project Manager
• Information Technology Director
Technical requirements This software has been made available over your network connection via your web browser. Your system should have the following minimum specification:
• Windows7®, Vista® or XP®, MAC OSX or Linux Ubuntu
• Broadband-grade connection (=0.75MB/sec)
• Web Browser IE7+, Firefox
• Ipad3 / android Tablet with 1GB internal Ram
Why study ITIL with Balance?
This course has been reviewed and accredited by PeopleCert an approved AXELOS examination institute.
Many eLearning PRINCE2® Courses are not formally accredited or approved by the PeopleCert, which means the courses are invariably not fit-for-purpose in terms of providing the study content necessary to pass the exams. Only accredited providers are allowed to use the appropriate AXELOS logo shown above.
Complete this easy form and you'll also receive a course consultation with a Balance Global Course Advisor
Reviews
-
Highly impressed with the course and consisten customer service, helpful staff, well thought course. I would surely recommend Balance Global and come back for more such courses.
← | →
-
Easy purchase at excellent price. Informative website and I passed my exam with flying colours.
← | →
-
Outstanding customer support was given. I would surely recommend Balance Global, learning provider.
← | →
Course rating
Recommended
Centre rating
Pamela R
Alex S
Jeff P
Mark R
Daphne B
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Benefits
- Accredited
- Strategists
- Business strategists
- IT Service
- Strategies
- Service Design
- IT architecture
- Design
- Business
Teachers and trainers (1)
Jackie Hewett
Trainer
Course programme
Getting Started
Service Management as a Practice
Service strategy
- The collaboration between business strategists and the IT service provider to develop IT service strategies that support the business strategy
- Service design
- The design of the overarching IT architecture and each IT service to meet customers’ business objectives by being both fits for purpose and fit for use
- Service transition The management and control of changes into the live IT operational environment, including the development and transition of new or changed IT services
- The delivery and support of operational services in such a way that they meet business needs and expectations and deliver forecasted business benefits
- Continual service improvement
- The process of learning from experience and adopting an approach that ensures continual improvement of IT services.Technology Considerations
Additional information
you want to help your organization to get more value from its IT investments, then ITIL is a good place to start.
ITIL® Foundation e-learning with Accredited Exam