LETG Training courses

...Recognise diversity when delivering customer service Handling Problems - Recognise and deal with customer queries, requests and problems - Resolve customer...

...Make customer service personal - Go the extra mile in customer service - Deal with customers in writing using ICT - use customer service as a competitive...

...to achieve a Level 3 qualification you must select units to achieve a total of 180 points with 75 points being from units at the same level as the qualification...

...Suitable for: Drivers Drivers Course Content This qualification is specifically targeted at drivers, whoc can demonstrate a specified level of competence...

...self and property Contribute to the provision of customer service Complete pre-journey and post-journey procedures Planning the route and the delivery...

...relationships Contribute to the maintenance of health, safety and security in the workplace. Optional Units Receiving loads and dispatching goods Placing...

...Optional Units Receiving loads and dispatching goods Placing goods in storage Assemble orders for dispatch Maintain the safety and quality of goods Maintain...

...the risks to health and safety Contribute to the provision of customer services Plan, organise and improve your work Investigate the suitability of collection...

...Correctly connect electrical or air-powered devices. Suitable for: Those people who presently possess some electrical knowledge in the. maintenance environment...

...Further Development Electrical safety; Electrical maintenance intermediate; Electrical maintenance advanced; Production led maintenance...