LETG Training courses

...Recognise diversity when delivering customer service Handling Problems - Recognise and deal with customer queries, requests and problems - Resolve customer...

...work with others to improve customer service - Promote continuous improvement in customer service - Develop your own and others customer service skills...

...The IT NVQ is made up of a range of units that all have individual points. To achieve a qualification, you simply select units you wish to achieve...

...self and property Awareness of driving conditions Operating the vehicle systems Driving the vehicle on public roads Driving the vehicle in restricted spaces...

...customer interaction and in some cases, dealing with financial transactions. Course Content To achieve this qualification you must complete 6 mandatory...

...goods in storage Assemble orders for dispatch Maintain the safety and quality of goods Maintain hygiene standards in handling and storing goods...

...Optional Units Receiving loads and dispatching goods Placing goods in storage Assemble orders for dispatch Maintain the safety and quality of goods Maintain...

...To achieve this award they must complete all 8 Mandatory Units. Mandatory Units Contribute to effective working relationships Ensure your own actions reduce...

...of working with controlsystems • Understand temperate measurement equipment • Overview of PID controls • Level measurement equipment • Proportioning converters...

...Objectives Understand relevant health and safety processes and legislation Understand about Electricity and the dangers it presents. Knowledge of motors and starting methods...