Level 1: Introduction to Microsoft Teams

Course Content Introduction to Teams • Starting and exiting Microsoft Teams • What is Microsoft Teams? • Exploring the Microsoft Teams Interface • Changing status & creating a status message • Switching to another organisation’s Teams • Using @commands and /commands • Using and installing additional apps • Useful keyboard shortcuts • Getting help Activity • Tracking your activity and feed • Filtering options Calls • External and internal calls • Making a call • Adding and removing contacts • Adding contacts to speed dial • Call history • Managing voicemails Chat• Creating and replying to chats • Setting chat delivery options • Pinning a chat • Adding people into a chat • In chat video call, audio call and screen sharing Teams • Understanding teams and channels • Private, public teams and org wide teams • Owners and members of teams • Creating and managing teams and channels • Channel notifications • Pinning channels • Conversations in a channel • Creating and using tags Working with Messages • Formatting messages • Saving, editing and deleting messages • Marking messages as unread • Attaching files to messages • Message options • Sending an emoji, gif, sticker, praise or a like • Using apps in a message @ forms, @weather, @news • Sharing messages with Outlook Calendar • Syncing Teams and Outlook calendars • Scheduling a meeting • Using the scheduling assistant • Setting meeting options • Meeting reminders Meetings • Conducting and joining an online meeting • Meet now • Turning the camera on or off • Muting during a meeting • Blurring the background during a meeting • Sharing screens in a meeting • Using the whiteboard • Showing a conversation in a meeting • Showing participants and participant meeting options • Showing meeting notes • Recording a meeting Working with Files and Links • Managing files in a channel, chat or meeting • Creating and uploading files • Viewing files in Teams and the source application • Sharing files with other users • Working collaboratively with Microsoft Office files • Obtaining team, channel and file links • Creating, locating and using tabs in a chat or a channel