LEVEL 2 OFFICE MANAGEMENT DIPLOMA

Greater Brighton Metropolitan College

Course

Online

Price on request

The best Office Systems courses

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Description

  • Type

    Course

  • Methodology

    Online

This course is perfect for anyone who knows they have what it takes to become a successful office manager but would like to increase their confidence and hone their skills before they start applying for jobs. You’ll learn how to handle different sc...

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Subjects

  • Ms Office
  • Office IT

Course programme

  • Who is an Office Manager
  • Typical Duties of an Office Manager
  • Skills Essential for an Office Manager
  • Education and Qualifications
  • Personality and Personality Development
  • Importance of Personality Development
  • Most Important Personality Traits of an Office Manager
  • How to Project Confidence
  • First impression is everything
  • Leadership is creative thought and not reactive thinking
  • Creative Vs. Reactive
  • First impression of a company
  • Communication and Effective Communication
  • Importance of Effective Communication
  • The Art of Effective Interpersonal Communication
  • Building Effective Communication in an Organisation
  • Essentials for a reception
  • Face of the office
  • Qualifications and skills
  • Prospects of a career as a receptionist
  • What is an Administrative System?
  • What is Administrative Management?
  • Traditional Administrative Systems
  • Strategy Formulation
  • The Importance of keeping Record of Expenses
  • Maintaining Expense Records
  • How to Keep Records
  • Kinds of Expenses to Record
  • Office layout: What it means
  • Objectives of Office Layout
  • Importance of Office Layout
  • Principle of Office Layout
  • What is a meeting?
  • Different types of meetings
  • Chairing a meeting
  • Do you need a chairperson?
  • What is staffing?
  • The groundwork
  • Required number of personnel
  • Finding temporary staff
  • Definition of performance management
  • How it works
  • Planning an individual's personal performance
  • The benefits
  • What is delegation of work?
  • Necessity of work delegation
  • When to delegate work
  • What work to delegate
  • What is staff development and training?
  • Importance of training and development
  • What you need to do to train staff
  • Coaching and mentoring
  • Equality and diversity in the workplace
  • The meaning of equality and diversity
  • Legal support for equality and diversity
  • Environment of equality and diversity
  • Presenting a report: Basics
  • How to earn attention and support
  • Report style writing
  • Business reporting
  • Economic reasoning
  • A health and safety management system
  • The spirit of the law
  • Policy and commitment
  • Benefits of Attending Conferences and Conventions
  • Personal and Professional benefits of a Conference
  • Understanding Conference Benefits and Quantifying Them
  • Getting the maximum from Conferences
  • Internet Marketing Strategy
  • Why Bother?
  • Digital Channels Overview
  • The Digital Channels

    • See related categories

    LEVEL 2 OFFICE MANAGEMENT DIPLOMA

    Price on request

    The best Office Systems courses

    See all

    See all