Level 3 NVQ Diploma in Travel Services
A Level
In Sketty
Description
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Type
A Level
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Location
Sketty (Wales)
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Start date
Different dates available
Course Overview:
This qualification is ideal if you want to gain a qualification which recognises and confirms your skills and competence in a range of leisure or and tourism related services or if you are aspiring to progress to a supervisory or team leading role in the future.
Facilities
Location
Start date
Start date
About this course
Entry Requirements:
Learners will be expected to possess a sound knowledge and experience of travel and tourism related services.
The City & Guilds Level 2 Level 2 NVQ Diploma in Travel Services is aimed at those:
performing daily tasks in leisure and tourism services and wish to develop and enhance their skills and knowledge further.
already working in a senior tourism related role including travel sales, promotion, booking travel and accommodation, visitor services, customer care, tour guiding or holiday repping within an organisation.
Reviews
Subjects
- Travel Tourism
- Tourism
- Travel and Tourism
Course programme
Course Delivery:
The NVQ offers a wide range of job-specific units including:
· Organise your work and personal development
· Ensure responsibility for actions to reduce risks to health and safety
· Process travel services bookings
· Build and maintain relationships with customers not present
· Employment rights and responsibilities in the hospitality, leisure, travel and tourism sector
· Sell tailor-made travel services
· Sell multi-sector air travel
· Sell travel-related products and services
· Analyse, evaluate and present tourism data
· Contribute to supporting and developing colleagues
· Monitor and solve customer service problems
· Contribute to business travel account management
· Build and maintain customers’ profiles
· Contribute to maintaining the quality of travel and tourism operations
· Organise and implement travel and tourism promotional activities
· Generate increased travel and tourism sales
· Monitor procedures to safely control work operations
· Deal with travel and tourism problems and emergencies
· Research and develop tour itineraries
· Plan and deliver on-site entertainment
· Manage delivery of a tour
· Complete foreign exchange transactions
· Obtain and analyse customer feedback
· Monitor business performance
· Manage accommodation and transfers
Level 3 NVQ Diploma in Travel Services