Level Two Intermediate Apprenticeship in Business Administration

• Managing customer relations
• Managing diary systems
• Organising business travel and accommodation
• Storing, retrieving and archiving information
• Researching and reporting information
• Organising and supporting meetings
• Using IT systems

The course is assessed through observation, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence for the NVQ and on-line tests and assignments for the technical certificate. There is also a requirement to complete the following elements: Employee Rights and Responsibilities workbook and Personal Learning and Thinking Skills.

• Quality Focused quality is at the heart of all we do, we are all accountable for performance and results.
• Ambitious achieving success for our learners, staff, businesses and communities.
• Enterprising innovative and responsive, encouraging new ideas to generate developments, income and efficiencies in our operations.
• Resilient embracing change and being determined to succeed.
• Respectful to each other, advancing equality of opportunities and promoting diversity
• Caring safeguarding young people and vulnerable adults, providing a safe, inclusive and considerate environment for all members of the college community.