Level Two Intermediate Apprenticeship in Retail

• Helping customers choose products
• Maximising product sales
• Providing information and advice to customers
• Keeping stock on sale at required levels
• Displaying stock to promote sales to customers
• Processing payments for purchases

This course is assessed through observation, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence for the NVQ element of the apprenticeship and assignments for the technical certificate element. There is also a requirement to complete the following elements: Employee Rights and Responsibilities workbook and the Personal Learning and Thinking Skills. Although not mandatory as it is covered within the technical certificate.

• Quality Focused quality is at the heart of all we do, we are all accountable for performance and results.
• Ambitious achieving success for our learners, staff, businesses and communities.
• Enterprising innovative and responsive, encouraging new ideas to generate developments, income and efficiencies in our operations.
• Resilient embracing change and being determined to succeed.
• Respectful to each other, advancing equality of opportunities and promoting diversity
• Caring safeguarding young people and vulnerable adults, providing a safe, inclusive and considerate environment for all members of the college community.