Managing and Leading Change: Real World Strategies & Tools
Course
Online
Description
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Type
Course
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Methodology
Online
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Class hours
2h
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Duration
Flexible
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Start date
Different dates available
Change is an inevitable part of organizational life
And if you have any leadership role, you’ll soon be called upon to help lead it.
But, we often fear change. This leads to resistance.
So, managing and leading change is a challenging role. It will take you outside of your comfort zone and beyond your existing management and supervision tool-set.
But change is predictable
You can anticipate how people will respond, and what you need to do to engage them positively. You can plan, prepare, and handle the resistance that will certainly come.
To do that, you need practical tools and models
And this course will give you them.
More than that, you’ll learn:
how the need for change arises,
how to communicate it, and
the way to lead people through it.
Here are the main topics you’ll cover:
The Cycle of Change
Barriers to Change
The first reason why people resist change
Tools for change leaders
Stakeholder analysis
How people respond to change: the change curve
The impact of change on operational performance: the Satir Curve
The three phases of a change program: the Lewin Model
The Onion Model of resistance to change
How to win over resisters
Ongoing Project: Change Management Case Study
Throughout the course, you will have short exercises to do, that use the skills we’ll cover. They are based on a real organizational change project. Other students and your tutor will support you, endorse your successes, and help you with your questions.
Prior Experience
The only prior experience you need is working life. But, if you have management or project management experience, you’ll find it even easier!
Your Tutor
Your tutor is Dr. Mike Clayton. As a senior project, program and change manager at international consulting firm, Deloitte, Mike led large and complex change projects for his clients.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Supervisors, Managers and leaders at all levels, who need to lead change in their organization
Team members who are experiencing change and want to understand what’s going on.
You should have some experience of organizational life
Experience in management and leadership – at a supervisory level or higher – will be a great help
Experience of project working will be a great help
On receiving your request an academic officer from the course will call you to explain everything about the course, including how you can sign up, payment options and enrollment periods
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The average rating is higher than 3.7
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This centre has featured on Emagister for 6 years
Subjects
- Project
- Stakeholder
- Change at Work
- Cycle of Change
- Barriers to Change
- First Layer of Resistance
- Applying Leverage
- Demonstrating the Need
- Mad-Sad-Glad Exercise
- Perceptual Positions
Teachers and trainers (1)
iStudy iStudy
Instructor
Course programme
Introduction: Change at Work
- Welcome!
- The Cycle of Change
- Sources of and Barriers to Change
Step 1: Demonstrate the Need for Change
- The First Layer of Resistance to Change
- Demonstrating the Need for Change: Applying Leverage
- What if they Still don’t Accept the Need for Change? Pattern Interrupt
- Tools for Change Leaders: Mad-Sad-Glad Exercise
- Tools for Change Leaders: Perceptual Positions
Step 2: Create a Compelling Future
- Fear and Desire as Motivators for Change
- A Compelling Future
- Stakeholder Engagement
- Tools for Change Leaders: Stakeholder Triage
- Tools for Change Leaders: Stakeholder Analysis
Step 3: Expect an Argument
- Response to Change: Introduction
- The Change Curve
- The Impact of Change on Operational Performance
- The Three Phases of a Change Program
- How to Communicate Well
- Tools for Change Leaders: Communication Plan
- Tools for Change Leaders: Progression Plan
Handling Resistance
- Resistance to Change
- The Inner Layers of the Onion
- Engage with the Resistance
- Win over Your Resisters (Part 1)
- Win over Your Resisters (Part 2)
Steps 4, 5 & 6: Leading the Change
- It’s a Project
- 99 per cent Perspiration
Managing and Leading Change: Real World Strategies & Tools