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Managing Conflict courses County Antrim
- Course
- Belfast Cityandanother venue.
- Belfast City
- Beginner
- Different dates available
- 1 Day
...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively... Learn about: Conflict Management, Decision Making, Managing Conflict...
- Course
- Belfast City
...supervisors are often called in to mediate conflicts. Participants will learn two different processes for managing conflict, and then they will practice... Learn about: Managing Conflict, Listening Skills, Confidence Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 260h
...Whether you have been promoted to a managerial or a team leader role or are simply looking to take your career to the next level our management diploma will help you learn the skills you will need for working successfully as a manager. In management Course You will learn how to manage your... Learn about: Management of Risk, Management according to relevant competence, IT risk...
- Course
- Online
- Different dates available
... to resolve conflicts. On completion of this course the learner will be able to: Explain the purpose of a Conflict Resolution Procedure. Understand Conflict Resolution Procedures. Identify the key roles in Conflict Resolution Procedures. Understand an employee's right of appeal. Exams and Accreditation... Learn about: Managing Conflict, Organizational Skills, Management Planning...
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