Managing For Performance

Management Training Course
Managing For Performance - 1 Day Course
Suitable For:
All Managers, Team Leaders and Supervisors Overview: Performance management is the year-round activity of managing the performance of others. The annual appraisal review is one part of this on-going activity cycle. Properly undertaken, good performance management means a happier, more effective workforce - a real win/win for employees, managers and the organisation. It also means the end of the 'here-it-comes-again-do-it-and-put-it-in-the-drawer-til-next-year' syndrome, as appraisals become a useful and meaningful piece of the performance management jigsaw. This practical and participative1 daycourse is delivered by aHR Specialistand covers the fundamental principles of managing performance along with the skills of handling feedback interviews. Packed with useful tools and techniques, the workshop takes a practical approach to dealing with this potentially time-consuming aspect of managing other people. Outline:

• Managing Performance - The 5 Point Star
• Key Result Areas
• Setting Performance Standards
• M.A.C.E. - Factors Affecting Performance
• What To Do With The 'Star' Performer
• Dealing With Underperformance - The 4 Primary Reasons; The PEG Technique
• The 'Iceberg' Model - Giving Positive and Negative Feedback
• The Appraisal Interview
• Effective Goal Setting
• Developing The Individual - Setting Learning Objectives
• Personal Action planning