Managing Violence & Aggression In The Workplace (Adults) Theory
Course
In Ayr
Description
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Type
Course
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Location
Ayr (Scotland)
Suitable for: This course is designed for individuals who work directly with adults within care environments who have the potential to display aspects of behaviour which challenge the service.
Facilities
Location
Start date
Start date
Reviews
Subjects
- IT for adults
- Conflict Resolution
- Managing Conflict
Course programme
This course is designed for individuals who work directly with adults within care environments who have the potential to display aspects of behaviour which challenge the service.
Topics covered include: Key legislation, defining challenging behaviour, understanding warning signs and triggers, using functional analysis, risk assessment, de-escalation techniques, verbal and non verbal communication methods.
Managing Violence & Aggression In The Workplace (Adults) Theory