Managing Your Infrastructure Using Microsoft Operations Manager 2005

Target Audience
This course will teach systems engineers to install, configure, secure, maintain, and troubleshoot MOM. It will assume that Active Directory is up and functioning properly. It will focus on the medium to large environment.

Pre-Requisites
Before attending this course, students should have the following pre-requisites:· A+ certification, or equivalent knowledge· Network+ certification, or equivalent knowledge· MCSA certification, or equivalent knowledge.

Purpose
After completing this course, students will be able to plan for business requirements; determine the appropriate number of MOM servers; determine the server locations; create the needed accounts; run the MOM installation wizard; plan and create the MOM management group; install and use MOM agents to monitor various services; manage rules, alerts, and resolve configuration issues; manage collected data by using the reporting console, predefined reports, and the web console; configure multiple management servers to scale a management solution across an organization.

Course outline

1. Plan a MOM Infrastructure
2. Install MOM
3. Configure the MOM Management Group
4. Install Agents
5. Manage MOM Managed Servers
6. Managing Collected Data
7. Configure Multiple Management Servers

Module 1:Plan a MOM Infrastructure

• Determine the business requirements for a MOM deployment
• Collect information about the current infrastructure
• Determine what services need to be monitored
• Determine the number of managed servers
• Determine the number of agent-less managed servers
• Determine the number of required management servers
• Determine the number of management groups
• Determine the location of management servers
• Determine the location for the SQL database
• Determine which management server will be the reporting server.

• Identify what needs to be monitored
  
• Determine how collected information will be used
  
• Determine server location
  
• Plan for server availability.
  

Module 2:Install MOM

• Create necessary user accounts
• Run the MOM 2005 Setup Wizard to install MOM
• Verify MOM Installation

• Create the MOM Action account
  
• Create the DAS account
  
• Assign necessary user rights
  
• Select the MOM options to be installed
  
• Specify the MOM database location
  
• Specify the management group name
  
• Specify the user accounts
  
• Verify Active Directory environment (Active Directory domains that trust each other)
  
• Confirm participation in Microsoft's MOM error reporting program
  
• Verify installed and running services
  
• Verify group accounts
  
• Verify folder structure
  
• Verify the setup log
  
• Verify connectivity to the MOM database (by opening the Administrator Console).
  

Module 3:Configure the MOM Management Group

• Configure the management server
• Configure agents
• Import management packs
• Create additional computer groups (if necessary)
• Create computer attributes

• Configure discovery
  
• Configure agent install
  
• Configure responses
  
• Configure temporary storage
  
• Configure rule change polling
  
• Configure heartbeat checking
  
• Configure automatic management
  
• Configure agent heartbeat
  
• Configure responses
  
• Configure temporary storage
  
• Configure service monitoring
  
• Configure security
  
• Configure buffering
  
• Configure communications
  
• Configure event collection.
  

Module 4:Install Agents

• Discover computers
• Configure computer discovery rules
• Determine whether a discovered computer will be managed or unmanaged
• Create managed servers
• Install agents
• Designate a server as agentless

• Configure MOM agents
  
• Configure managed servers
  
• Create agent-less servers.
  

Module 5:Manage MOM Managed Servers

• View computer states
• Take action on events
• Take action on alerts
• Take action on performance data
• Managing rules
• Troubleshoot and resolve configuration issues.
• Determine which management server will be the reporting server

• View events
  
• Modify existing rules
  
• Create new rules
  
• View alerts
  
• Resolve alerts
  
• Set the alert resolution state
  
• Modify existing rules
  
• Create new rules
  
• Create a rule group
  
• Use the Web console.
  

Module 6:Managing Collected Data

• Install the Reporting console
• Generate predefined reports
• Use the Reporting console to view reports
• Use the Web console to view reports
• Analyze reports to identify specific problems

• Identify necessary hardware requirements
  
• Identify necessary software requirements
  
• Identify the available predefined reports
  
• View reports
  
• Provide access to reports through a Web interface.
  

Module 7:Configure Multiple Management Servers

• Install additional MOM management servers
• Configure MOM for a multiple domain environment
• Maintain a MOM database
• Back up and restore a database

• Install multi-homed agents
  
• Configure alert forwarding
  
• Implement load balancing and redundancy
  
• Groom a database.