Master in Luxury Management and Customer Experience – The Italian Excellence

Master

In Roma (Italy)

£ 15,415.74 + VAT

*Indicative price

Original amount in EUR:

18,000 €

Call the centre

Description

  • Type

    Master

  • Location

    Roma (Italy)

  • Duration

    12 Months

  • Start date

    September 2024

Indeed, the value of luxury is universally recognized as immeasurable. In a unique collaboration, two esteemed institutions, POLIMI GSoM and John Cabot University, present a groundbreaking programme.

The Master in Luxury Management and Customer Experience – Italian Excellence is a comprehensive full-time, 12-month course hosted at JCU in Rome. Upon successful completion, participants will be awarded a first-level Master's degree from Politecnico di Milano, solidifying their expertise in the realm of luxury management and customer experience.

Facilities

Location

Start date

Roma (Italy)
See map

Start date

Sep-2024Enrolment now open

About this course

Ideal Candidate Profile:
* Leadership and Managerial Potential:
* Strong capabilities and potential in leadership and management.

* Versatility in Learning:
* Openness to exploring various aspects of the luxury industry, with a special emphasis on the Italian Luxury Environment & Customer Experience.

* Comprehensive Study Willingness:
* Readiness to delve into all facets of the luxury sector, including tourism, hotels, jewelry, and emerging digital trends (metaverse and virtual luxury).

* Educational Background:
* Hold a 3- or 4-year bachelor’s degree or equivalent from an accredited institution, in any discipline.

* Experience Level:
* Ideally designed for recent graduates with no more than 3 years of work experience.

no more than 3 years of work experience

Qualification required: bachelor’s/master’s degree (if already available at the time of the application)

Master in Luxury Management – Italian Excellence: Highlights

* Language and Location:
* Taught in English at John Cabot University in Rome.

* International Excellence:
* Partnerships for an internationally excellent experience.
* Emphasis on Italian Excellence.

* programme Duration:
* Full-year in Rome, optional week in Milan.

* Luxury Market Focus:
* Specialist skills crucial in the luxury market.
* Technical and managerial skills covered.

* Customer Experience and Italian Excellence:
* Immersion in Luxury Customer Experience and Italian Excellence.
* Networking with industry leaders.

* Innovation Exposure:
* Direct exposure to innovation and digital transformation.

* Networking and Career Support:
* Networking events with alumni, headhunters, and companies.
* Career Development Centre assistance.
* 83% employability rate within three months after the 2021-2022 academic year.

This programme provides a concise and enriching blend of international and Italian excellence, Specialising skills for the luxury market, and extensive networking opportunities with career development support.

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Subjects

  • Luxury management
  • Management
  • Digital innovation
  • Business
  • Leadership

Course programme

The Master in Luxury Management and Customer Experience – Italian Excellence is a 12-month programme collaboratively designed by POLIMI Graduate School of Management and John Cabot University. It offers a comprehensive curriculum focused on the luxury industry, combining online and in-person learning experiences in Rome and Milan. The programme structure is as follows: - General Management: The initial phase, delivered online, covering foundational management concepts. - Luxury Industry and Managing Excellence in the Value Chain: This segment, conducted at John Cabot University in Rome, focuses on luxury industry dynamics and excellence in value chain management. - Luxury Branding and Communication: Also at John Cabot University, this pillar delves into branding strategies and communication in the luxury sector. - Electives: Concentrating on Italian excellence and creating the finest customer experience, these electives are held in Rome. - Optional Week in Milan: "Luxury and the Italian Way," hosted by POLIMI Graduate School of Management, offers insights into Italian luxury companies and networking opportunities. - Project Work: Students are required to complete and present an academic or company-based project, either as a short thesis or a project developed in partnership with companies. - Leadership & Managerial Skills: Dedicated modules to enhance skills in negotiation, effective communication, leadership, and team dynamics. - Master Your Growth: Activities designed to enhance business networking opportunities and professional skills. Additional services include access to the Politecnico di Milano Digital Innovation Observatories for insights into digital innovation and a language platform for improving Italian language proficiency, vital for the learning process.

Call the centre

Master in Luxury Management and Customer Experience – The Italian Excellence

£ 15,415.74 + VAT

*Indicative price

Original amount in EUR:

18,000 €