Medical Receptionist Course
Course
Online
Description
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Type
Course
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Level
Beginner
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Methodology
Online
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Class hours
3h
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
The Medical Receptionist Course provides a clear and structured introduction to the essential responsibilities required in modern healthcare reception and patient-facing administrative roles. This training covers key areas such as medical terminology, patient communication, appointment management, record handling, confidentiality, data protection, and the fundamentals of working within GP surgeries, clinics, hospitals, and other healthcare settings. Learners gain the confidence to manage enquiries, support patients effectively, prioritise tasks, and maintain professional standards within a fast-paced medical environment.
The course is designed to help you understand how healthcare services operate and what is expected of a competent medical receptionist. You will develop skills in managing patient information, supporting healthcare teams, maintaining organised workflows, and providing excellent service to patients of all ages. With a strong focus on communication, customer service, and confidentiality, this programme is ideal for anyone wishing to start or advance a career in the healthcare administrative sector.
Whether you are new to healthcare or looking to enhance your existing skills, the course offers accessible, flexible, and job-relevant training. It supports career development for roles such as medical receptionist, GP surgery administrator, clinic assistant, or healthcare support staff. Completing this Medical Receptionist Course will strengthen your CV and improve your employability in one of the UK’s most in-demand fields.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Understand the role and responsibilities of a medical receptionist
Manage patient enquiries and appointments professionally
Apply medical terminology confidently in daily tasks
Maintain accurate patient records and uphold confidentiality
Improve communication and customer service within healthcare settings
Support clinical teams with administrative duties
Follow professional standards in a medical reception environment
This Medical Receptionist Course is ideal for anyone interested in starting a career within healthcare administration, whether in GP surgeries, private clinics, hospitals, dental practices, or community health services. It suits complete beginners as well as those already working in reception or customer service roles who wish to transition into the medical sector. Career paths include medical receptionist, medical administrator, clinic assistant, patient coordinator, and healthcare support staff positions.
The course is also suitable for individuals seeking flexible online training to build confidence in medical terminology, patient interaction, and front-desk procedures. If you are organised, empathetic, and enjoy working with people, this course offers a supportive foundation to begin building your skills. No previous healthcare experience is required, making it accessible for learners returning to education, changing careers, or aiming to strengthen their employability in a growing industry.
There are no formal entry requirements for this Medical Receptionist Course, making it suitable for a wide range of learners. It is open to individuals aged 16 and above who wish to build practical skills for healthcare administration roles. While no medical or administrative background is required, learners will benefit from having good English language skills, basic numeracy, and general IT competence to complete the online modules confidently. Motivation to learn and the ability to work independently will also support successful progress throughout the course.
Upon successful completion of the Medical Receptionist Course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This Medical Receptionist Course stands out for its flexibility and accessible self-paced structure, allowing learners to study at their convenience from anywhere. The content has been developed by experienced professionals to ensure each module is relevant, practical, and aligned with real healthcare reception duties. Learners gain essential administrative and communication skills that strengthen their CV and improve job prospects within GP surgeries, clinics, and wider healthcare settings. The course focuses on building confidence, competence, and understanding of key workplace procedures, making it a strong choice for anyone pursuing a healthcare administrative career or seeking to enhance their existing knowledge.
Yes, the Medical Receptionist Course is designed to be accessible for complete beginners. All topics are introduced in a clear and supportive way, with no prior knowledge of healthcare required. The modules explain medical terminology, patient communication, and administrative processes step-by-step, making it ideal for anyone new to the sector or considering a career change. Learners can progress at their own pace and revisit lessons as needed, ensuring the content is easy to follow regardless of previous experience.
Completing this Medical Receptionist Course strengthens your CV and helps you stand out when applying for roles in GP surgeries, clinics, hospitals, and specialist practices. You will gain recognised skills in patient interaction, appointment management, record handling, and professional communication. These competencies are valued across the healthcare sector and can support progression into roles such as medical administrator, clinic assistant, patient coordinator, or healthcare support staff. The CPD training also demonstrates commitment to professional development, which employers appreciate.
The course is delivered entirely online, allowing you to study from home at any time. There is no fixed schedule, giving you complete flexibility to learn at your own pace. All modules, assessments, and learning materials are available through a user-friendly online platform, making it easy to track your progress. This format is ideal for busy learners, parents, full-time workers, or anyone seeking a convenient way to develop skills for the healthcare sector.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Receptionist
- Hygiene
- Healthcare
- Medical
- Medical training
- Responsibilities
- Health Services
- Receptionists
- National Health Services
- Skills of Medical Receptionists
- Personal Grooming
Teachers and trainers (1)
One Education
Course Provider
Course programme
Medical Receptionist
- Introduction to Healthcare and Receptionists
- National Health Services
- Responsibilities and Skills of Medical Receptionists
- Personal Grooming and Hygiene
- Work in Socially Diverse Environment
- Reception Service Patterns
- The Hospital Services
- Health and Safety in Clinical Environment
- Security Concerns for Receptionists
- Regulatory Organisations in United Kingdom
- Healthcare Laws and Regulations
- Medical Terminology for Receptionists
Medical Receptionist Course
