Microsoft Certified Technician - Microsoft Qualifications

Pre-requisites

• Candidates should have at least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment.

Who should attend?

• Candidates for this exam operate in computing environments that use Microsoft Windows 7 as a desktop operating system in an enterprise environment.

Course Structure

• Perform a clean installation
  • Identifying hardware requirements; setting up as the sole operating system; setting up as dual boot; installation methods; boot from the source of installation, preparing the installation source: USB, CD, network share, WDS
• Upgrade to Windows 7 from previous versions of Windows
  • Upgrading from Windows Vista; migrating from Windows XP; upgrading from one edition of Windows 7 to another edition of Windows 7
• Migrate user profiles
  • Migrating from one machine to another; migrating from previous versions of Windows; side-by-side vs. wipe and load
• Capture a system image
  • Preparing system for capture; creating a WIM file; automated capture; manual capture
• Prepare a system image for deployment
  • Inserting an application into a system image; inserting a driver into a system image; inserting an update into a system image; configuring tasks to run after deployment
• Deploy a system image
  • Automated deployment methods; manually deploying a customised image
• Configure a VHD
  • Creating, deploying, booting, mounting and updating VHDs; offline updates; offline servicing
• Configure devices
  • Updating, disabling and uninstalling drivers; signed drivers; conflicts between drivers; configuring driver settings; resolving problem device driver
• Configure application compatibility
  • Setting compatibility mode; implementing shims; compatibility issues with Internet Explorer
• Configure application restrictions
  • Setting software restriction policies; setting application control policies; setting through group policy or local security policy
• Configure Internet Explorer
  • Configuring compatibility view; configuring security settings; configuring providers; managing add-ons; controlling InPrivate mode; certificates for secure websites
• Configure IPv4 network settings
  • Connecting to a network; configuring name resolution; setting up a connection for a network; network locations; resolving connectivity issues; APIPA
• Configure IPv6 network settings
  • Configuring name resolution; connecting to a network; setting up a connection for a network; network locations; resolving connectivity issues; link local multicast name resolution
• Configure shared resources
  • Folder virtualisation; shared folder permissions; printers and queues; configuring HomeGroup settings
• Configure user account control (UAC)
  • Configuring local security policy; configuring admin vs. standard UAC prompt behaviours; configuring Secure Desktop
• Configure authentication and authorisation
  • Resolving authentication issues; configuring rights; managing credentials; managing certificates; smart cards with PIV; elevating user privileges; multifactor authentication
• Configure BranchCache
  • Distributed cache mode vs. hosted mode; network infrastructure requirements; configuring settings; certificate management
• Configure mobility options
  • Configuring offline file policies; transparent caching; creating and migrating power policy
• Configure remote connections
  • Establishing VPN connections and authentication; enabling a VPN reconnect; advanced security auditing; NAP quarantine remediation; dial-up connections; remote desktop; published apps
• Monitor systems
  • Configuring event logging; filtering event logs; event subscriptions; data collector sets; generating a system diagnostics report
• Configure performance settings
  • Configuring page files; configuring hard drive cache; updated drivers; configuring networking performance; configuring power plans; configuring processor scheduling; configuring desktop environment; configuring services and programs to resolve performance issues; mobile computing performance issues; configuring power
• Configure backup
  • Creating a system recovery disk; backing up files, folders or full system; scheduling backups
• Configure system recovery options
  • Configuring system restore points; restoring system settings; last known good configuration; complete restore; driver rollback
• Configure file recovery options
  • Configuring file restore points; restoring previous versions of files and folders; restoring damaged or deleted files by using shadow copies; restore user profiles