Microsoft Course 20337 Enterprise Voice Online Services with Microsoft Lync Server 2013

Course

In Manchester, Leeds, Edinburgh and 4 other venues

£ 1,595 + VAT

Description

  • Type

    Course

The Microsoft M20337 instructor-led course teaches how to design and configure Enterprise Voice and Online Services in Microsoft Lync Server 2013.

Facilities

Location

Start date

Edinburgh (Midlothian/Edinburghshire)

Start date

On request
Exeter (Devon)

Start date

On request
Glasgow (Glasgow City)

Start date

On request
Leeds (North Yorkshire)

Start date

On request
London
See map
Clerks Court 18-20 Farringdon Lane Clerkenwell, EC1R 3AU

Start date

On request
Manchester (Greater Manchester)

Start date

On request
Wokingham (Berkshire)

Start date

On request
See all (7)

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Subjects

  • Voice
  • Server
  • IT

Course programme

Voice Architecture

  • Voice Features of Lync Server 2013
  • Architecture and Server Roles
  • Site Topologies

Configuring Basic Enterprise Voice Functionality

  • Introduction to Lync Voice Routing
  • Configuring Enterprise Voice
  • Defining Voice Policies
  • Assigning DID Numbers
  • How to Design a Dial Plan

Designing Exchange Server 2013 Unified Messaging with Lync Server 2013

  • Overview of Exchange 2013 Unified Messaging
  • Integrating Unified Messaging with Lync Server 2013

Voice Applications

  • Call Park Service
  • Managing Calls to Unassigned Numbers
  • PSTN Conferencing
  • Overview of Response Group Services
  • Implementing Response Group Services

Configuring and Deploying Emergency Calling

  • Introducing Location Information Server
  • Overview of Setup and Call Flow
  • Designing Location Policies
  • Implementing LIS
  • Address Discovery
  • User Experience

PSTN Integration

  • Connecting to the PSTN
  • Connecting to the Existing PBX
  • M:N Interworking Routing
  • Call Routing Reliability

Lync Server 2013 and Networking

  • Planning for Media Requirements
  • Call Admission Control
  • Planning for Call Admission Control
  • Media Bypass

Phones and Devices

  • Introduction to Phones and Devices
  • Device Deployment
  • Lync Server 2013 Phone Management
  • Analog Device Support

Online Configuration and Migration

  • Introduction to Office 365 Architecture
  • Hybrid Scenarios
  • Lync Online Policies
  • Integrating Lync Online and Lync On-Premise
  • Configuring Edge for Lync Online
  • User Migration between Lync On-Premises and Lync Online

Hybrid Voice and Unified Messaging

  • Configuring Online Users for Enterprise Voice
  • Configuring the Lync Edge server to support Exchange UM Online
  • Enabling Users for Exchange UM Online

Monitoring

  • Voice Quality Concepts
  • Exploring Lync Monitoring Server Components
  • Exploring Lync Monitoring Server Reports
  • RTP and RTCP Collected Information

Voice Resiliency

  • Voice Resiliency in Lync Server 2013
  • Lync Pool Resilience
  • Branch Office Resilience

Microsoft Course 20337 Enterprise Voice Online Services with Microsoft Lync Server 2013

£ 1,595 + VAT