Microsoft Course 20688 - Supporting Windows 8.1
Course
In London, Birmingham, Leeds and another venue.
Description
-
Type
Course
-
Location
The following course, offered by City Lit, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!
Facilities
Location
Start date
Start date
Start date
Start date
Start date
Reviews
Subjects
- IT
- Windows
Course programme
This module provides an introduction to the Windows 8.1 system architecture and explains how to identify the common troubleshooting scenarios. The module also provides an overview of a typical troubleshooting process.
Troubleshooting Computer StartupThis module provides an overview of the Windows 8.1 startup recovery environment and explains how to troubleshoot startup settings and issues. The module also describes how to recover BitLocker-operated drives.
Troubleshooting Hardware and Device DriversThis module explains how to troubleshoot hardware issues, physical failures, and device driver failures. It also describes how to monitor reliability and configure the registry.
Remote TroubleshootingThis module describes how to perform remote troubleshooting by using Windows 8.1 features such as Remote Desktop, Remote Assistance, and Windows PowerShell remoting.
Troubleshooting Network Connectivity IssuesThis module explains how to identify network settings and troubleshoot network connectivity issues in wired and wireless networks, IPv4 and IPv6 connectivity, and name resolution.
Troubleshooting Group PolicyThis module provides an overview of the Group Policy application and describes how to resolve issues in client configuration GPO application.
Troubleshooting User SettingsThis module describes how to troubleshoot sign-in issues, user profiles, folder redirection, and USMT.
Troubleshooting Remote ConnectivityThis module describes how to troubleshoot issues in VPN connectivity, NAP, and DirectAccess.
Troubleshooting Resource Access within a DomainThis module explains how to troubleshoot issues in file access and permissions. It also describes how to resolve printer access issues.
Configuring and Troubleshooting Resource Access for Non-Domain Joined ClientsThis module describes how to configure and troubleshoot Workplace Join, Work Folders, and SkyDrive Access.
Troubleshooting ApplicationsThis module explains how to troubleshoot application installation issues and problems in desktop and Windows store apps. The module also describes how to resolve issues in Internet Explorer and Client Hyper-V.
Maintaining Windows 8.1This module describe how to troubleshoot activation issues and configure performance options in Windows 8.1. It also explains how to protect a Windows 8.1 system from malware and viruses and how to apply application and Windows updates.
Recovering Windows 8.1This modules explains how to restore files and recover a Windows 8.1 system.
Microsoft Course 20688 - Supporting Windows 8.1