Microsoft Outlook 2003 Level 1

Requirements:

Programme prerequisites: No previous experience in using Outlook is required in this introductory programme. It is assumed, however, that you have:

• Knowledge of personal computer fundamentals
• Experience in working within the Microsoft Windows environment
• A reasonable degree of keyboard proficiency
• Experience in using a mouse

Introduction and Objectives

Getting started

• What is Outlook? Starting Outlook; the Outlook application windo
• Working with Outlook menus and toolbars
• Working in the Outlook bar; displaying help information
• Exiting from Outlook

Sending and receiving mail messages

• Creating and sending a mail message
• Displaying, responding to and printing a mail message
• Attaching an external file to a mail message
• Displaying the contents of a file attachment
• Forwarding a mail message
• Including a followup flag in a mail message
• Additional mail message topics

Manipulating and managing mail messages

• Sorting the inbox listing; changing the inbox folder vie
• Creating a ne folder; moving a mail message into a folder
• Deleting messages; restoring a deleted mail message

Working in the inbox folder

• Creating a signature
• Using Outlook stationery
• Assigning categories to mail messages
• Grouping mail messages
• Searching for specific mail messages
• Filtering mail messages
• Modifying message settings and delivery options

Setting up appointments

• Navigating through the calendar
• Scheduling a single/recurring appointment
• Editing and deleting an appointment
• Scheduling an event; changing the calendar folder view
• Printing the calendar; additional appointment topics

Setting up meetings

• Creating and sending a meeting request
• Responding to a meeting request
• Additional meeting topics

Creating a contacts list

• Adding a contact to the contacts list
• Changing the contacts folder vie
• Sorting and printing the contacts list
• Additional contacts topics

Creating a tasks list

• Adding a task and updating the tasks list
• Changing the tasks folder view, additional task topics

Using the notes folder

• Creating and saving a note in a file
• Changing the notes folder vie
• Additional note topics

Additional Outlook features

• Saving mail messages in folders
• Archiving mail messages and other Outlook items
• Creating a custom Outlook view
• Creating a Microsoft Office document from Outlook

Revie of Programme

Other Recommended Programmes

• Microsoft Outlook Advanced
• Manage your Time with Microsoft Outlook
• Writing Effective Letters and Emails