Office Skills and Management
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Support service
Yes
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Virtual classes
Yes
The Office Skills and Management course provides learners with a clear and structured pathway to develop the administrative, organisational, and supervisory skills required in modern workplaces. This CPD-accredited online training covers essential office operations, document management, communication techniques, workflow coordination, leadership approaches, and business etiquette. It is designed to strengthen both practical office skills and core management abilities, ensuring learners can perform confidently in administrative and supervisory roles across a range of industries.
Throughout this course, learners explore key topics such as professional communication, office technology, time management, customer service standards, data handling, and team coordination. They will also gain a solid understanding of office procedures, record-keeping systems, meeting preparation, and fundamental management responsibilities. These skills allow learners to contribute more effectively to business operations while enhancing workplace productivity.
This online office management course is suitable for those aiming to advance into administrative roles or strengthen existing skills for career growth. Whether learners are preparing for entry-level office jobs or seeking to progress into team leader or office manager positions, the course offers a flexible and accessible route to professional development. With SEO-focused content and relevant real-world knowledge, the Office Skills and Management course helps build a strong foundation for success in today’s competitive business environment.
Important information
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Facilities
Location
Start date
Start date
About this course
Develop strong administrative and organisational skills
Strengthen communication and workplace professionalism
Improve time management and task-prioritisation abilities
Understand key office procedures and business documentation
Build essential management and coordination skills
Use office technology confidently in daily operations
This course is ideal for individuals seeking to gain or improve their office administration and management skills. It suits school leavers, job seekers, career changers, and current employees looking to progress into administrative, coordination, or supervisory positions. Those aiming for career roles such as Office Administrator, Receptionist, Personal Assistant, Office Manager, Team Leader, or Administrative Coordinator will benefit from the practical skills and workplace knowledge developed throughout the programme.
It is also a helpful training opportunity for business owners and freelancers who want to manage their daily operations more efficiently. The course is designed to be inclusive, accessible, and suitable for learners from all backgrounds, regardless of previous experience. With flexible online delivery and clear, structured modules, this course supports seamless career development for anyone wanting to gain confidence, improve employability, or strengthen essential office management skills.
There are no formal entry requirements for this course, making it accessible to learners from a wide range of backgrounds. It is suitable for individuals aged 16 and above who wish to develop or enhance their office management abilities. While not essential, having good English, basic numeracy, and competent IT skills will help learners navigate the online materials more effectively. A willingness to learn and an interest in administrative or management roles will further support success throughout the course.
Upon successful completion of the Office Skills and Management, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
The Office Skills and Management course offers a flexible and fully self-paced learning experience, allowing learners to study at a time and place that suits them. All modules are expertly designed, ensuring clear, industry-relevant knowledge that supports both personal and career development. The course focuses on practical, real-world skills that strengthen confidence in office environments and support progression into administrative or supervisory roles. Learners gain valuable abilities that enhance any CV, enabling them to stand out in today’s competitive job market. With accessible online learning and structured guidance, this course provides a reliable pathway to improving workplace performance and achieving long-term professional goals.
Yes, the course is designed to be fully accessible to beginners as well as those with some administrative experience. The lessons start with essential office skills before progressing to more advanced management topics, making it easy for learners to follow at their own pace. Clear guidance, structured modules, and practical examples ensure that anyone—regardless of background—can develop confidence in office administration and supervisory tasks.
Completing this course strengthens your employability by developing key skills valued across all office-based roles. You will gain abilities in communication, organisation, document handling, problem-solving, and team coordination—skills often required for roles such as Office Administrator, Receptionist, Team Leader, or Office Manager. The CPD certification also demonstrates commitment to continuous learning, helping you stand out when applying for promotions or new job opportunities.
The course is delivered entirely online, giving you the freedom to study at your own pace from any location. Once enrolled, you receive instant access to all modules and learning materials, allowing you to progress through the content whenever it suits you. There are no fixed schedules, making it easy to balance your studies alongside work or personal commitments. The platform is user-friendly and suitable for learners using any modern device.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Excel
- Office IT
- Writing
- Ms Office
- MS Excel
- Administrative Procedures
- Right Tools
- Procedures
- Procedures to Record
- Procedure Guide
- Wrapping Up
Teachers and trainers (1)
One Education
Course Provider
Course programme
COURSE CURRICULUM
Administrative Management
- Module One – Getting Started
- Module Two – Why Your Office Needs Administrative Procedures
- Module Three – Gathering the Right Tools
- Module Four – Identifying Procedures to Include
- Module Five – Top Five Procedures to Record
- Module Six – What to Include in Your Binder (I)
- Module Seven – What to Include in Your Binder (II)
- Module Eight – Organizing Your Binder
- Module Nine – What Not to Include in the Procedure Guide
- Module Ten – Share Office Procedure Guide
- Module Eleven – Successfully Executing the Guide
- Module Twelve – Wrapping Up
Administrative Support
- Module One – Getting Started
- Module Two – Getting Organized (I)
- Module Three – Getting Organized (II)
- Module Four – Managing Time
- Module Five – Getting It All Done On Time
- Module Six – Special Tasks
- Module Seven – Verbal Communication Skills
- Module Eight – Non-Verbal Communication Skills
- Module Nine – Empowering Yourself
- Module Ten – The Team of Two
- Module Eleven – Taking Care of Yourself
- Module Twelve – Wrapping Up
Business Writing
- Module One – Getting Started
- Module Two – Working with Words
- Module Three – Constructing Sentences
- Module Four – Creating Paragraphs
- Module Five – Writing Meeting Agendas
- Module Six – Writing E-mails
- Module Seven – Writing Business Letters
- Module Eight – Writing Proposals
- Module Nine – Writing Reports
- Module Ten – Other Types of Documents
- Module Eleven – Proofreading and Finishing
- Module Twelve – Wrapping Up
Bookkeeping & Payroll Management
- Module One – Introduction
- Module Two – Basic Terminology
- Module Three – Basic Terminology (II)
- Module Four – Accounting Methods
- Module Five – Keeping Track of Your Business
- Module Six – Understanding the Balance Sheet
- Module Seven – Other Financial Statements
- Module Eight – Payroll Accounting Terminology
- Module Nine – End of Period Procedures
- Module Ten – Financial Planning, Budgeting and Control
- Module – Eleven Auditing
- Module Twelve – Wrapping Up
Microsoft Excel
- Module One – Getting Started
- Module Two – Opening Excel
- Module Three – Working with the Interface
- Module Four – Your First Worksheet
- Module Five – Viewing Excel Data
- Module Six – Building Formulas
- Module Seven – Using Excel Functions
- Module Eight – Using Quick Analysis
- Module Nine – Formatting Your Data
- Module Ten – Using Styles, Themes, and Effects
- Module Eleven – Printing and Sharing Your Workbook
- Module Twelve – Wrapping Up
Microsoft PowerPoint
- Module One – Getting Started
- Module Two – Opening PowerPoint
- Module Three – Working with the Interface
- Module Four – Your First Presentation
- Module Five – Working with Text
- Module Six – Formatting Text and Paragraphs
- Module Seven – Adding Pictures
- Module Eight – Advanced Formatting Tasks
- Module Nine – Working with Transitions and Animations
- Module Ten – Setting Up Your Slide Show
- Module Eleven – Showtime!
- Module Twelve – Wrapping Up
Mock Exam
Final Exam
How is the course assessed?
- To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.
Office Skills and Management