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Distance and online learning Customer Management courses
- Short course
- Online
- Advanced
- Different dates available
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Public Sector, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Relationship Management, Relationship Counselling, Relationship Building...
- Course
- Online
- Different dates available
...Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service, Customer Service Skills...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
... with comprehensive customer service training. Ideal for those working in a contact centre role, this customer service course will give you the skills to deal with complex or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how... Learn about: Customer Service...
... with comprehensive customer service training. Ideal for those working in a contact centre role, this customer service course will give you the skills to deal with complex or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Distance Learning
... responsible for setting customer care standards Front-line staff who come into direct contact with customers Support staff with internal customers Sales... Learn about: Customer Care...
- NVQ
- Online
...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- Course
- Distance Learning
...To encourage all staff to develop a quality approach to customers...
- Course
- Online
... a Customer Services or Housing Management background, who want to achieve a recognised professional qualification. The course is also open to members...
- Course
- Online
- Different dates available
...the hows of policy implementation and institutional reform. They trace the steps taken to produce results. They show solutions people have devised to address... Learn about: Case Studies...
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Supportive people and amazing learning experience was offered at the University of Phoenix.
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Great learning resources, people were helpful, I had a nice time and thanks for everything.
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Great services were offered.
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- Course
- Online
- Different dates available
...The Hospitality Management certificate will prepare students for careers in the hospitality industry. The program emphasizes the development of skills in hospitality leadership and development; service operations management; managing information technology within hospitality, data analysis... Learn about: Operations Management, Hospitality Management, Decision Making...
...The Hospitality Management certificate will prepare students for careers in the hospitality industry. The program emphasizes the development of skills in hospitality leadership and development; service operations management; managing information technology within hospitality, data analysis... Learn about: Operations Management, Hospitality Management, Decision Making...
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Supportive people and amazing learning experience was offered at the University of Phoenix.
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Great learning resources, people were helpful, I had a nice time and thanks for everything.
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Great services were offered.
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I chose BOLC’s courses for my small customer service team of four and have been delighted with the quality of the content. Affordable, flexible and the overall service package was top notch. I’d recommend them to anyone.
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- Course
- Online
- Intermediate
- Different dates available
- 48 Weeks
... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Manager, Customer Service Skills, Certificate in Customer Service (Level 3)...
... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Manager, Customer Service Skills, Certificate in Customer Service (Level 3)...
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I chose BOLC’s courses for my small customer service team of four and have been delighted with the quality of the content. Affordable, flexible and the overall service package was top notch. I’d recommend them to anyone.
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- Course
- Online
- Beginner
- Different dates available
...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Satisfaction levels, Handling Complaints, Behaviour styles...
- Course
- Online
- Beginner
... are the benefits of delivering great customer service? Acudemy Training publishes on emagister.co.uk the course that can answer to your questions. This course will start by defining what we mean by customer service, and why it is so vital. Next, it will go into detail about the goals of great customer service... Learn about: Communication Skills, Customer Needs, Customer relationship...
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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- Course
- Distance Learning
- Beginner
- 2 Years
...Would you like to be a successful sales and marketing professional? This course imparted by Online Business School could make this possible. The Undergraduate Level 4 (Sales and Marketing) and Level 5 (Extended Diploma in Management) are a 240 credit course designed to fast track students... Learn about: Business management, Sales Training, Customer Service...
...Would you like to be a successful sales and marketing professional? This course imparted by Online Business School could make this possible. The Undergraduate Level 4 (Sales and Marketing) and Level 5 (Extended Diploma in Management) are a 240 credit course designed to fast track students... Learn about: Business management, Sales Training, Customer Service...
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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- Course
- Online
- Different dates available
- 45 Days
- Online campus
- Support service
- Delivery of study materials
...successfully started and grown their own holistic practices. A must for anyone looking to start their career in the holistic field. When you take this course you will learn... Learn about: Holistic therapy, Stress Management, Massage Therapy...
- Course
- Online
- Different dates available
...en évidence l’évolution du comportement de la clientèle durant ces deux dernières années et les principales différences dans le comportement et l’interaction... Learn about: Responsable service client, Service téléphonique, Communication interpersonnelle...
- Course
- Distance Learning
...To ensure all staff deliver great customer service by changing their attitude...
- Course
- Online
... environment . Optional Units (examples), Customer Care, Interpersonal and Written Communication, Remote Support for Products or Services With a vibrant, modern...
- Course
- Distance Learning
...To help service staff appreciate the skills required to satisfy customers and represent the business in a professional light...
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I credit BOLC with helping me step up to the position of team leader. I already had a passion for people and plenty of drive – I just needed a flexible course to help me develop my skills and knowledge.
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- Course
- Online
- Intermediate
- Different dates available
... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Manager, Diploma in Customer Service (Level 4), Public Relations...
... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Manager, Diploma in Customer Service (Level 4), Public Relations...
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I credit BOLC with helping me step up to the position of team leader. I already had a passion for people and plenty of drive – I just needed a flexible course to help me develop my skills and knowledge.
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- Training
- Online
- Beginner
...Customer service training and development is simply defined as ‘the formal, on-going efforts that are made within an organisation to improve the performance of its employees.’ Customer service goes above and beyond the point of purchase. It concerns the activities before, during... Learn about: Customer Service Development, Customer Service Training and Development, Customer Service Training...
- Short course
- Online
- Beginner
... and improving the standards of the business. This unit offers a comprehensive introduction to the development of a customer service strategy. It describes the mission and vision in the context of customer service strategy and the involvement of top management. A variety of key topics are explored in depth... Learn about: Support and security workers, Service Helpdesk, Service Helpdesk & Technical Support Strategy...
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Very good course details and course work and good support from tutor and feedback.
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- Course
- Distance Learning
- Intermediate
- 12 Months
...Effective customer service is crucial when developing a successful working business. This programme will help you to develop the skills needed to do this and achieve a qualification that recognises your achievement. This Principles of Customer Service QCF qualification will enable you to... Learn about: Organisational policies, Organisational procedures, Customer relationship...
...Effective customer service is crucial when developing a successful working business. This programme will help you to develop the skills needed to do this and achieve a qualification that recognises your achievement. This Principles of Customer Service QCF qualification will enable you to... Learn about: Organisational policies, Organisational procedures, Customer relationship...
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Very good course details and course work and good support from tutor and feedback.
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