47

Online Telephone Skills courses

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Save 80%
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CareerVision Training

...Telephones are usually the frontline of customer service and the meaning of telephone etiquette can sometimes be difficult to describe, but it is something that is crucial to upholding great communication, inside and outside of the office. Good telephone etiquette will help you to show confidence... Learn about: Online Course, Telephone Skills, Telephone Etiquette... More

Special Emagister price

£299 £59
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  • Course
  • Online
  • Different dates available
  • 1 Day
  • Online campus
  • Personal tutor
  • Support service
Improve your telephone manner

... telephone handling in just one day and without leaving your home. Candidates can print materials directly as well as listening the audio voiceovers as many times as you find necessary. The learning process is completely flexible and has been designed with a practical approach. At the... Learn about: Problem Solving, Persuasion Skills, Customer Service... More


£20
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  • Course
  • Online
  • Different dates available
Express online course

Improve your communication skills!

... phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it.There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where... Learn about: Customer Service, Communication Training... More

d h m s

£249 £14
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  • Course
  • Online
  • Different dates available
CareerVision Training

... studies and proven techniques to allow you to confidently deal with any professional telephone interaction. The course contains illustrated examples of the concepts, tools and techniques for you to practically apply the knowledge, as well as exercises, tests and worksheets to compound and help... Learn about: Online training, 24x7 CPD, CPD Training... More

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£99 £29
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  • Course
  • Distance Learning

...The following course, offered by Training World 'A World of Training!', will help you improve your skills and achieve your professional goals. During... Learn about: Telephone Skills, Skills and Training... More


Price on request
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Save 41%
  • Course
  • Online
  • Different dates available
  • 1h

... etiquette, tactful responses and also you will be learning about the example of telephone etiquette... Learn about: Soft Skills... More


Price on request
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  • Course
  • Distance Learning

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Influencing Skills, Persuasion Skills, Negotiation Skills... More


£1,299
+ VAT
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  • Course
  • Online

...Training to help the conversion of enquiries into business Learndirect eCourses are designed to be completed at the pace of the learner and are delivered in bite-sized chunks... Learn about: Call Centre, Negotiation Skills, Persuasion Skills... More


£35
VAT inc.
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Save 88%
  • Course
  • Online

... Skills Training will help you strategize to succeed as a customer service provider. This will result in having good relationships with your customers who are essential to make your business grow and develop... Learn about: Customer Service Checklist, Personal Development, MS Excel... More

Special Emagister price

£199 £23
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  • Course
  • Online
  • Different dates available
  • 1 Day
  • Online campus
  • Personal tutor
  • Support service
Improve your receptionist skills online!

... voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate... Learn about: IT Management, Telephone management, English Language... More


£18
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  • Course
  • Online
  • Different dates available
Express online course

Don't miss this chance!

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service... More

d h m s

£173 £10
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Save 81%
  • Course
  • Online
  • Intermediate
  • Different dates available
Express online course

Improve your communication skills!

...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Telephone management, Telephone answering, Call Centre Training... More

d h m s
Special Emagister price

£395 £74
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Save 77%
  • Course
  • Online
  • Intermediate
  • Different dates available

..., and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Communication Training, Certificate in Telemarketing (Level 3), Listening Skills... More

Special Emagister price

£395 £89
VAT inc.
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Save 71%
  • Course
  • Online
  • Different dates available
CareerVision Training

...The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward... Learn about: Time management, Customer Services, Online training... More

Special Emagister price

£99 £29
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Staff Training Solutions
Telemarketing Course - Online
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

... the telephone and where it fits into your sales and marketing mix. This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College... Learn about: Telephone management, Sales Training, Television Directing... More

Special Emagister price

£395 £69
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Verbal Communication, Communication Training, Sales and marketing... More


£385
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  • Course
  • Online

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Customer Service Skills, Customer Care, Negotiation Skills... More


£799
+ VAT
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International Institute of Management & Engineering
DIPLOMA IN SOFTWARE TECHNOLOGY - Online course
International Institute of Management & Engineering
  • Vocational qualification
  • Online
  • Different dates available
  • 1 Year
SOFTWARE TECHNOLOGY

...Introduction to Information Technology DST12 -Computer Fundamental Hardware & Software DST13 - MS Ofice Pakage DST14 - Programming in C DST15... Learn about: Technology Education, Software quality, Software Marketing... More


Price on request
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  • NVQ
  • Online

..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete... Learn about: Customer Service Skills, Customer Care... More


Free
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  • Course
  • Online
  • Beginner
  • Different dates available

...This wonderful "Listen & Learn" audio course is ideal for those who are looking to improve their English Language Skills for the Hospitality Industry. It will help you to continue your professional development and career progression from the comfort of your home. We also recommend this Audio... Learn about: Skills and Training, Guest Expectations, Reservation procedures... More


£9
+ VAT
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Save 90%
  • Course
  • Online
  • Different dates available
Express online course

Learn how to identify different types of buying motivations!

... and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Difficult Customers, Defining Buying Motives, Call Centre... More

d h m s
Special Emagister price

£199 £20
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  • Training
  • Distance Learning

...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet... Learn about: Customer Care, Customer Service Skills, Influencing Skills... More


Price on request
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Save 77%
  • Course
  • Online
  • Intermediate
  • Different dates available

... and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Sales Training, Communication Training, Call Centre... More

Special Emagister price

£395 £89
VAT inc.
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