60

Online Telephone Skills courses

Sort by
YOUR CURRENT SELECTION
  • Telephone Skills
  • Online / Distance
WHERE TO STUDY
Country
METHODOLOGY
  • All 458
  • Online/Distance 60
  • Classroom-based 261
  • Blended 3
  • Inhouse 134
COURSE TYPE
  • All 60
  • Course 42
  • Training 9
  • Further Education 9
LEVEL
  • All levels 16
  • Beginner 6
  • Intermediate 10
PRICE
  • £2,000
  • £1,000
  • £500
  • £200
  • £100 or less
SUBJECT AREA
  • Personal Development 1983
  • Communication Skills 490
  • Other Communication Skills 211
  • Presentation Skills 126
  • Assertiveness 93
  • Telephone Skills 60
STARTING
  • In 30 days 26
  • In 3 months 26
  • In 6 months 26
  • In 9 months 26
  • In 1 year 26
  • In over a year 26
DURATION
  • Hours 8
  • Days 3
  • Weeks 5
  • 3 months 7
  • 6 months 5
  • 9 months 0
  • Year(s) 5
CHARACTERISTICS
  • Intensive 4
  • Practical course / Workshop 2
EMAGISTER CUM LAUDE
  • Course
  • Online
  • Different dates available
  • 1 Day
  • Online campus
  • Support service
  • Personal tutor
Improve your telephone manner

... telephone handling in just one day and without leaving your home. Candidates can print materials directly as well as listening the audio voiceovers as many times as you find necessary. The learning process is completely flexible and has been designed with a practical approach. At the... Learn about: Communication Skills, Customer satisfaction, Problem Solving... More


£20
Add to comparator
Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Improve your communication skills!

... phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it.There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where... Learn about: Customer Service, Communication Training... More

d h m s

£249 £14
Add to comparator
Save 81%
  • Course
  • Online
  • Intermediate
  • Different dates available

...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Call Handling, Call Centre Training, Telephone Skills... More

Special Emagister price

£395 £74
Add to comparator
  • Course
  • Distance Learning

...The following course, offered by Training World 'A World of Training!', will help you improve your skills and achieve your professional goals. During... Learn about: Skills and Training, Telephone Skills... More


Price on request
Add to comparator
EMAGISTER CUM LAUDE
  • Course
  • Online
  • Different dates available
  • 1 Day
  • Online campus
  • Support service
  • Personal tutor
Improve your receptionist skills online!

... voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate... Learn about: Telephone Skills, IT Management, Telephone management... More


£18
Add to comparator
  • Course
  • Distance Learning

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Call Centre, Customer Service Skills, Customer Care... More


£1,299
+ VAT
Add to comparator
Telephone Collections - Online course
Institute of Credit Management
  • Training
  • Online

...This is an ideal training webinar for those who need a brief overview of telephone collections. It covers key areas of telephone collection, provides pointers for successful collection and gives tips to put into practice immediately. Suitable for: Credit controllers... Learn about: Influencing Skills, Effective Communication, Customer Care... More


£97
VAT inc.
Add to comparator
  • Course
  • Online
  • Different dates available
  • Online campus
24x7 Online Access Multimedia Training

...Training Series Overview This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone, handling complaints and enduring stress. Series Taught By: Angela Kegler... Learn about: Customer Service Skills, Certificate of Completion, Enduring stress... More


£99
Add to comparator
  • Course
  • Distance Learning

...Every call is an opportunity to provide service that adds value to a caller-this is the case whether the person on the other end of the line is an internal colleague or an external customer. The emphasis should therefore be on providing excellent telephone service: after all, without good service... Learn about: Persuasion Skills, Influencing Skills, Customer Care... More


£895
+ VAT
Add to comparator
  • Course
  • Online

...Training to help the conversion of enquiries into business Learndirect eCourses are designed to be completed at the pace of the learner and are delivered in bite-sized chunks... Learn about: Call Centre, Persuasion Skills, Customer Service Skills... More


£35
VAT inc.
Add to comparator
Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Don't miss this chance!

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service... More

d h m s

£173 £10
Add to comparator
International Institute of Management & Engineering
DIPLOMA IN SOFTWARE TECHNOLOGY - Online course
International Institute of Management & Engineering
  • Vocational qualification
  • Online
  • Different dates available
  • 1 Year
SOFTWARE TECHNOLOGY

...Introduction to Information Technology DST12 -Computer Fundamental Hardware & Software DST13 - MS Ofice Pakage DST14 - Programming in C DST15... Learn about: Technology Education, Software Marketing, Software architecture... More


Price on request
Add to comparator
Save 83%
Staff Training Solutions
Telemarketing Course - Online
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

... the telephone and where it fits into your sales and marketing mix. This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College... Learn about: Telephone answering, Telephone management, Sales Training... More

Special Emagister price

£395 £69
Add to comparator
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Sales Training, Verbal Communication, Sales Marketing... More


£385
Add to comparator
EMAGISTER CUM LAUDE
  • Course
  • Online
  • Beginner
  • Different dates available

...This exciting “Listen and learn” course is ideal for those who are looking to improve their English Language Skills for the Hospitality Industry. Through listening and comprehension exercises you can continue your professional development and career progression from the comfort of your own home... Learn about: British Accents, English Language, Telephone answering... More


£24
+ VAT
Add to comparator
  • Course
  • Online

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Persuasion Skills, Customer Care, Influencing Skills... More


£799
+ VAT
Add to comparator
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 3 Months
  • Virtual classes
  • Support service

...It will enable the user to Define BPO and identify its types, Describe BPO benefits and limitations, Describe the BPO Life Cycle, Describe the initial study related to... Learn about: Effective Communication, Voice Modulation, Calm Under Pressure... More


£50
Add to comparator
Save 77%
  • Course
  • Online
  • Intermediate
  • Different dates available

..., and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Certificate in Telemarketing (Level 3), Listening Skills, Sales Marketing... More

Special Emagister price

£395 £89
VAT inc.
Add to comparator
  • Course
  • Distance Learning

...The telephone is one of the key communication tools for business, but because we all use it every day, there is a temptation to forget how important it is to approach every call with care and thought. Has been produced in conjunction with our video Making Every Call Count and is intended as an... Learn about: Customer Care, Customer Service Skills, Influencing Skills... More


£59
+ VAT
Add to comparator
  • Course
  • Online
  • Different dates available

... to avoid them Planning ahead: What we can do to prepare in advance for a difficult conversation Effective communication skills: Getting the message across... Learn about: PC training... More


£ 101-200
Add to comparator
Save 95%
  • Course
  • Online
  • Different dates available
Express online course

Learn how to identify different types of buying motivations!

... about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Call Centre, Customer Service... More

d h m s

£199 £10
Add to comparator
  • Training
  • Online

...Keep relationships intact Deal with family, friends, and neighbours Set work priorities Communicate with manager and co-workers Plan together and anticipate problems... More


Price on request
Add to comparator
Save 83%
  • Course
  • Online
  • Intermediate
  • Different dates available

...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Sales Training, Call Handling, Sales Process... More

Special Emagister price

£395 £69
Add to comparator