Outlook 2007 Level 2

IT Training Solutions Limited

Short course

In Washington

£ 195 + VAT

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Description

  • Type

    Short course

  • Location

    Washington

  • Duration

    1 Day

Delegates who attend this course should be very familiar with the day to day routines of sending receiving emails and be able to manage their email account with ease. This course is designed to extend the knowledge of Outlook from the introductory level and create a logical step up to the more advanced features within the programme.

Facilities

Location

Start date

Washington (Tyne and Wear)
See map
Suite 13, Vermont, House Concorde, NE37 2SQ

Start date

On request

About this course

Existing experience of Outlook essential, including the ability to send, receive and forward messages with attachments, as well as being able to use the calendar, appointments, notes and tasks.

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Course programme

Course Overview

Delegates who attend this course should be very familiar with the day to day routines of sending receiving emails and be able to manage their email account with ease. This course is designed to extend the knowledge of Outlook from the introductory level and create a logical step up to the more advanced features within the programme.
Prerequisites
  • Existing experience of Outlook essential, including the ability to send, receive and forward messages with attachments, as well as being able to use the calendar, appointments, notes and tasks.


Objectives


    Delegates will be able to :
  • Customise Outlook interface to suit the user's needs
  • Automate Outlook so that messages from specific contacts are delivered to custom folders
  • Track contact activity using at least 2 methods
  • Archive content that can be retrieved at a later date
Training Options
  • Bespoke course (a course written to your specific needs) at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • Private course at your company office throughout the UK, at our training room or at an independent location, convenient to you
  • Scheduled public course at one of our training venues
Whats Included
  • 12 Months telephone and email support
  • Comprehensive colour course manual and exercises
  • Use of a Modern Training suite with 19 inch flat screen monitors
  • 1 delegate per computer
  • Lunch (When at our training venue)
  • Refreshments (When at our training venue)
  • Relaxed refreshment area at our training room
Course Content
Customising Outlook
  • Customising the Outlook bar
  • Creating shortcuts
  • Customising the menu bar
  • Customising the to do bar
  • Customising the quick access toolbar
  • Creating a custom toolbar
  • Changing the display to small icons
  • Deleting custom toolbars and menus
Handling Messages
  • Restoring messages from an archive file
  • Modifying message settings
  • Modifying delivery options
  • Changing the message format
  • Using the out of office assistant
  • Inserting a hyperlink
  • Specifying criteria to sort, find and filter messages
  • Applying advanced Find criteria to incoming messages
  • Applying and removing filters to messages
  • Applying groups to the inbox (Timeline, person, subject)
  • Sorting and grouping messages
  • Removing groups from the inbox
  • Using rules wizard and observing the rule in action
  • Archiving mail manually and automatically
  • Finding messages using advanced Find
Managing Notes, the Journal and Contacts
  • Creating and modifying notes
  • Viewing and deleting notes
  • Using the journal
  • Creating an automatic journal entry
  • Creating a journal entry manually
  • Opening and changing a journal entry
  • Managing contacts
  • Granting permissions on contacts folder
  • Assigning categories to contacts
  • Sorting contacts by using fields
  • Forwarding and customising notes
  • Forwarding contact information
Setting Calendar Options
  • Setting working days
  • Displaying additional time zones
  • Setting availability options
  • Booking office resources
  • Customising the calendar view
Locating Outlook items
  • Sorting messages using multiple criteria
  • Finding messages
  • Finding outlook items using multiple criteria
  • Filtering messages
  • Organising the mailbox
  • Managing Junk Email
Working with templates and forms
  • Using mail templates
  • Creating a template
  • Opening a form in the design mode
  • Adding fields to a form
  • Saving the form as a template
  • Sending the form as an attachment to collect data
  • Using a mail template to send a message
  • Customising forms
Integrating Outlook
  • Integrating Outlook components
  • Integrating the calendar with contacts
  • Creating tasks for a contact
  • Importing and exporting data
  • Importing Excel data into the contacts folder
  • Exporting Outlook data to an Access database file
  • Integrating mail contacts
Using folders to share information
  • Creating a public folder
  • Adding users to a public folder
  • Posting information in a public folder
  • Granting another user permissions to view your Inbox
  • Delegating access to folders
  • Sending calendar information in an email message
  • Opening a shared Inbox
  • Removing shared permissions
  • Sending an email message to a public folder

See related categories

Outlook 2007 Level 2

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