Outlook Intermediate

BASICS

Outlook today view
Outlook bar
Changing the views
Use Outlook Help function
MANAGING CONTACTS

Setting up all the contact information
Using categories
Send an e mail from a contact record
Send contact details as a business card
Create/edit/delete a distribution list
Rename and use a distribution list
Viewing contacts
Search and find a contact
Using the address book
Select and print contacts
MANAGING E MAIL

Viewing messages in different views
Sorting mail
Setting Importance and sensitivity options
Delivery and read receipts
Using voting buttons
Delivery options
Add senders address to contacts
Change default address book
Using flagging to prioritise
Create and use signatures
Attach a message
Saving options for messages
Printing/filing and deleting messages
THE CALENDAR

Different views and setting preferences
Enter an appointment
Set/amend and remove recurrence
Move/copy/delete an appointment
Print calendar items
Enter an all day event
Share free/busy information
Creating and managing a meeting
MANAGING TASKS

Create/open a task
Manage recurring tasks
Create a task from appointment/event
Task views
Sorting and moving a task
Amend/delete and complete a task
Tracking progress of task
Dealing with task requests
Printing tasks
Change the task settings
MANAGING NOTES

Create a note
Open/edit/delete a note
Different views
Send and save a note
Move/copy a note
Print notes
Change settings
CUSTOMISING

Create different views/reports
Automatically move items
Out of office message
Using categories to group items
Attaching files to Outlook items
Create/remove a rule
Archiving