PC Support C&G Diploma in ICT Systems Support Level 2

Is this course for me?
This course suits those who wish to train as a PC service and
support technician.
What will I study?
This course includes hands-on training with essentials in
building, installing, configuring and troubleshooting different
types of PC hardware, software and peripherals.
Subjects:

• DOS and Windows
• Hardware configuration

What can I do next?
This can lead to our PC networking courses or employment in help
desk operations, self-employment or junior technical support.
This can lead to employment in:

• Help desk operations
• Self-employment
• Junior technical support

What are the entry requirements?
You will need basic IT skills and to attend an assessment and
interview with the course tutor.
How will I be assessed?
Assessment is through a combination of multiple-choice tests and
practical assignments. Students also meet regularly with tutors to
help plan studies and to discuss progress.
What will it cost?
If you are under 19 and a home student, in most circumstances,
you don't pay any fees. However, you will need to find this out
when you apply.
Course fee:
£360Exam fee:
£25
Please note: For courses of more than one year, the fees
stated apply to the first year only. These costs are for the
academic year 2009-2010. Costs for 2010-2011 will be available in
spring 2010.